HP Sepectre 2 in 1-14 EF2013 having issue with tablet & sleep mode

Question

Dear Community,

I have a user with HP Device with model i.e. Sepectre 2 in 1-14 EF2013. Below is the hardware & OS related detail of the machine.

OS Name: Microsoft Windows 11 Pro

OS Version: 10.0.26100 N/A Build 26100

OS Manufacturer: Microsoft Corporation

OS Configuration: Member Workstation

OS Build Type: Multiprocessor Free

System Model: HP Spectre x360 2-in-1 Laptop 14-ef2xxx

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

                       [01]: Intel64 Family 6 Model 186 Stepping 3 GenuineIntel ~1700 Mhz

Kindly take a look at above information.

Issue: -

Issue is that the user is facing issue, when he turn-off the lid the computer goes to Tablet mode. While when he tries to bring it into tablet-mode by opening 360 Degree, it goes to sleep.

The default behavior should be following:

Lid-on ---> go to sleep

360 Degree rotation ---> go to Tablet Mode

Right now, it's doing vice versa. Is there a setting or such that is causing this problem.

From my end, I have checked everything.

GPO is working fine. OS patches are being applied as well. The system is working fine other than that.

I think there might some setting that might have been altered.

Please help me out with this issue.

Thanks.

Answer 1

Dear Seema

Here is my answer:

• In Windows 11, “Tablet Mode” is not explicitly labeled, but automatic mode switching still occurs based on sensors.

Check this setting:

Go to Settings > System > Display > Scale & Layout > Rotation Lock.

Make sure Rotation Lock is Off to allow auto-switching.

• Also, check Settings > System > Tablet → set When I use this device as a tablet to “Don’t switch modes” (you can try “Always ask” for testing).

In Windows 11, “Tablet Mode” is not explicitly labeled, but automatic mode switching still occurs based on sensors.

Check this setting:

Go to Settings > System > Display > Scale & Layout > Rotation Lock.

  Make sure **Rotation Lock** is **Off** to allow auto-switching.
  
     Also, check **Settings > System > Tablet** → set **When I use this device as a tablet** to **“Don’t switch modes”** (you can try “Always ask” for testing).