Is it possible to use Azure AI Agent Service with Azure Bot Service?

Question

I'm going to make an agent using the Azure AI Agent service but i also want that agent to be accessible on teams and slack. Now as far as i understand, for that i need the bot service.

The functionality the agent is going to perform is query stuff from a RAG i have developed using azure services and then just basically send the response but I need to show the response in teams or slack as a conversational bot.

So that brings me to the conclusion that I have to somehow integrate my agent into the bot service and use both of these service together. Is this possible?

Answer 1

Hi there Zain Hassan

Thanks for using QandA platform

Yes, it’s possible to use AI Agent Service with Azure Bot Service to make your agent accessible on platforms like Teams and Slack.

The AI Agent Service handles your agent’s logic—like querying from your RAG setup—while the Bot Service acts as the interface to connect with channels such as Teams or Slack. You can integrate the two by exposing your agent through an endpoint.

So yes, your setup works: build the agent with Azure AI Agent Service, then use Azure Bot Service to make it available as a conversational bot across platforms.

If this helps kindly accpt the answer thanks much