My pc is randomly closing games at random times

Question

My pc is randomly closing games at random times

kukuli cuguli 0

im playing valorant for example and when the map is loading my game randomly closes it doesnt matter what game im playing its just closing randomly and pc is randomly gives me a bluescreen but its not always the same i looked the bluescreen meaning and i tried the methods of the screens but nothing changed

what i tried

my bios is up to date

graphic cards bios is up to date

windows is up to date

i tried the ram test and ram is ok

like i dont know what am i suppose to do

Myles A. Bishop 1 Reputation point

2025-05-19T22:07:45.6966667+00:00

Is this a laptop or a desktop? First of all, Nvidia, Intel, or AMD GPU? Have you overclocked your GPU/CPU/RAM? I have a couple of things to recommend, but I need more information to go on.
kukuli cuguli 0 Reputation points

2025-05-31T09:13:58.65+00:00

it is desktop and amd gpu. I overclocked my ram to 6000mHz but someone said it can couse the problem so i reverted and nothing else is overclocked at all

1 answer

Your answer

Myles A. Bishop 1 Reputation point

2025-05-19T22:07:45.6966667+00:00

Is this a laptop or a desktop? First of all, Nvidia, Intel, or AMD GPU? Have you overclocked your GPU/CPU/RAM? I have a couple of things to recommend, but I need more information to go on.
kukuli cuguli 0 Reputation points

2025-05-31T09:13:58.65+00:00

it is desktop and amd gpu. I overclocked my ram to 6000mHz but someone said it can couse the problem so i reverted and nothing else is overclocked at all

Answer 1

S.Sengupta 24,636 MVP

When there will be BSOD then immediately after that check Event Viewer application error logs to get clue why it's crashing.

Open Event Viewer

Go to Windows Logs > System

Find the last "BugCheck" or "Critical" event

Copy/paste the error code or message here

CPU/GPU overheating or power delivery instability can cause system crashes.

Check temps using HWMonitor or MSI Afterburner.

Make sure your Power Supply unit is working properly. If you're on a desktop: bad PSUs cause random shutdowns/BSODs.

kukuli cuguli 0 Reputation points

2025-05-17T22:47:34.7766667+00:00

i think its not a a power supply issue

heres some errors

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C011010000250200C00100000000000000000000000000000000000000" to identify the interface on which initialization failed. This shows the MAC address of the failed interface, or the GUID if NetBT could not map from a Globally Unique Interface Identifier (GUID) to a MAC address. If no MAC address or GUID is available, the string shows a cluster device name.

The Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter server failed to register with DCOM within the specified timeout period.,

Hatalı uygulama adı: bad_module_info, sürüm: 0.0.0.0, zaman damgası: 0x00000000

Hatalı modül adı: unknown, sürüm: 0.0.0.0, zaman damgası: 0x00000000

Özel durum kodu: 0xc0000409

Hata uzaklığı 0x0000000001e7bd50

Hatalı işlem kimliği: 0x6fc

Uygulama başlangıç zamanı: 0x01dbc7691dd4753e

Hatalı uygulama yolu: bad_module_info

Hatalı modül yolu: unknown

Rapor kimliği: 765b196d-a6e6-4f40-ac24-33b98db1d6e0

Hatalı paket tam adı:

Hatalı paketle ilgili uygulama kimliği:
Myles A. Bishop 1 Reputation point

2025-06-01T23:49:45.9333333+00:00

Ok, that someone gave a good recommendation. RAM overclocking can be very touchy, it doesn't take much for a stick to become damaged. I'm not going to say that's for sure the problem, but with this new information, I think the next step should be a memory test.

Check out PassMark MemTest86, You will have to create a bootable USB. If you decide to go through with the memory test, make sure you do the comprehensive option. Make sure your RAM is set back to the default. If you get any errors, especially on tests 6 - 12, we may have found your problem or part of it.

It's not the end of the world if you have a bad RAM stick. What we can do is take note of which stick has the errors and remove it from your system, and proceed to take another memory test. I had done the same thing, honestly, OC'd my RAM and all was fine, but two weeks later I started having constant crashes, then it got to the point where it would just BSOD before making it to the Windows Login.

Share via

My pc is randomly closing games at random times

1 answer

Your answer