Need a six digit code and the app is only giving 8

PaulineP-9857 45 Reputation points
2025-05-19T06:19:41.2133333+00:00

My airline app is asking for a six digit code from my authenticator app, but the authenticator app is only giving me eight digit codes. Need help ASAP flying in the morning.

Microsoft Security | Microsoft Authenticator
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  1. KAUSHALKUMAR SURTI 75 Reputation points
    2025-05-19T06:49:03.7766667+00:00
    1. Log in to the airline website on a computer or browser (if possible).
    2. Go to the Two-Factor Authentication (2FA) or Security section.
    3. Remove the current 2FA setup if it allows.
    4. Re-set it up — look for:
      • A QR code to scan with your Authenticator.
      • OR an option that says “Use Authenticator App” or “Manual Setup.”
    5. When prompted, scan the QR code again with Microsoft Authenticator — this time it should default to a 6-digit code if that’s what the service expects.

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