I have created free account on 7th May, 2025, I have still 17 days but it is asking for pay

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I have created free account on 7th May, 2025, I have still 17 days but it is asking for pay

AbhiFabricDataEng 0

Hi Team
I have created free account on 7th May, 2025. It was showing I have free subscription till 17 more days but it is showing now to pay for any services. Could you pls enabled the free subscription.

Naveena Patlolla 4,100 Reputation points Microsoft External Staff Moderator

2025-05-20T02:46:57.01+00:00

Hi AbhiFabricDataEng

Possible causes for service charges:

1)Your credit runs out or is expired
2)Usage exceeds the limits of free service

3)You used some services that aren't free

To resolve this, you can check your subscription details and usage in the Azure portal
1)Navigate to Subscriptions and look for the status under the **"**Free Trial" entry whether it is in "Active" or "Disabled" state
2)Go to Cost Management + Billing and See if you’ve reached the $200 credit limit.

Please refer to the below document for more details:
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/avoid-charges-free-account

Feel free to reach out if you have any further concerns. We're here to help you.
If the comment was helpful, please click "Upvote"

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Naveena Patlolla 4,100 Reputation points Microsoft External Staff Moderator

2025-05-20T02:46:57.01+00:00

Hi AbhiFabricDataEng

Possible causes for service charges:

1)Your credit runs out or is expired
2)Usage exceeds the limits of free service

3)You used some services that aren't free

To resolve this, you can check your subscription details and usage in the Azure portal
1)Navigate to Subscriptions and look for the status under the **"**Free Trial" entry whether it is in "Active" or "Disabled" state
2)Go to Cost Management + Billing and See if you’ve reached the $200 credit limit.

Please refer to the below document for more details:
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/avoid-charges-free-account

Feel free to reach out if you have any further concerns. We're here to help you.
If the comment was helpful, please click "Upvote"

Answer 1

Naveena Patlolla 4,100 Microsoft External Staff Moderator

Hi AbhiFabricDataEng
If you have reached your credits, you can either create a new account with $200 credit or upgrade existing account to PAY-AS-YOU-GO

To upgrade your account, please follow the below document:
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/upgrade-azure-subscription
Please let me know if you face any challenge here, I can help you to resolve this issue further

Provide your valuable Comments.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Naveena Patlolla 4,100 Reputation points Microsoft External Staff Moderator

2025-05-22T01:04:45.3033333+00:00

Hi AbhiFabricDataEng

Just want to check if the above answer worked for you or else please let us know if any help, we are always here to help whenever you need us.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

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I have created free account on 7th May, 2025, I have still 17 days but it is asking for pay

1 answer

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