SSE Global Secure Access agent changes default language on browsers

Question

Has anyone had issues where SSE Global Secure Access agent is changing the default language to their browsers at random times? This started happening about a week ago, is there a solution to it and what can we do?

Answer 1

Hi @Danny Nikolov ,

Thank you for contacting Q&A Forum. I would like to provide my findings and proposed solution:

There is a possibility that Global Secure Access that might be affecting browser settings.

Possible Causes:

DNS Configuration Issues: Some browsers have built-in DNS clients that may interfere with Global Secure Access settings.

Policy Overrides: If certain policies are applied via Group Policy, they might be affecting browser settings unexpectedly.

Recent Updates: If this issue started about a week ago, it could be related to a recent update or configuration change.

Suggested Actions:

Check Browser Settings: Verify if the default language settings in your browser have been altered.

Review Global Secure Access Policies: Look into any recent changes in your organization's configuration.

Disable Built-in DNS Clients: Some browsers allow disabling built-in DNS clients, which might help stabilize settings.

Contact Microsoft Support: If the issue persists, consider reaching out to Microsoft for further investigation.

Kindly let me know if this work for you and please let me know if you have any further question.

If I have answered your question, please accept this as answer as a token of appreciation and don't forget to give a thumbs up for "Was it helpful"!

Best regards,
Eric