Remove computer from an InTune Device Configuration Reboot Category

Question

I added my computer to a Device Group that is tied to an InTune Device Configuration policy that reboots the group of computers at 2am every morning. It works great! I now no longer want my computer to have ties to this Device Configuration policy as I no longer want it to reboot at 2am every morning. So.....I removed the computer from the group tied to the Device Configuration policy but it still reboots at 2am. I then created an exclude group with the computer object name that I no longer want to reboot at 2am and then I tied that group to the Device Configruation policy in the exclude section of the Device Configuration policy.....but....my computer still reboots every morning at 2am. How to I stop my computer from rebooting at 2am?

Answer 1

@Matthew Schmidt if the policy settings are not taking effect on the endpoint despite removing the device from the AzureAD group and unassigning the policy, it could be due to synchronization delays or an Intune service issue. To address this, try initiating a manual sync on the device and checking the Intune service status for any ongoing problems.

This is because Intune does not automatically remove security policies when you unassign the policy (stop deployment). You may need to leave the policy assigned, and then change the security settings back to the default values. However, if you want to completely remove the policy from the device, you can delete the Windows Device from Azure Active Directory (AAD) and Microsoft Endpoint Manager (MEM) and wait for it to re-sync. This will clean up any MEM policies and profiles.

This practice is often followed before deploying new or redeploying any Windows device. Azure Active Directory (AAD) and Intune are different systems, so changes in one system may not automatically reflect in the other.

See this documentation

Troubleshoot policies and configuration profiles in Microsoft Intune - Intune | Microsoft Learn Cleanup Intune profiles and policies - Microsoft Community Hub

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