Deleted AI Foundry Resource Still Displaying on ai.azure.com

Question

Deleted AI Foundry Resource Still Displaying on ai.azure.com

Volodymyr Shatalov - Focal Fact 0

Two days ago I deleted resource group with all AI resources, created in Azure AI Foundry portal.

But Foundry home page still displays resource with type AI Foundry in swedencentral region.

Click on this resource generates an error "Resource group not found".

I did the following:

Checked Azure portal to ensure that resource group and AI Foundry resource both do not exist
Cleared browser cache, performed hard refresh, and tried incognito mode

Nothing helped.

Is it a UI caching issue, a backend sync issue, or a bug?

Does anybody have similar issue with Azure Foundry portal (ai.azure.com)? I appreciate any help in permanently removing this stale entry from the portal view as it no longer exists.

Thanks in advance

Volodymyr Shatalov - Focal Fact 0 Reputation points

2025-05-21T22:38:31.19+00:00

Tried to purge deleted AI Foundry resource in Azure portal. It's displayed as deleted. But even after purging, ai.azure.com displays this resource on home page :(
Pavankumar Purilla 8,570 Reputation points Microsoft External Staff Moderator

2025-05-22T01:23:06.5633333+00:00

Hi Volodymyr Shatalov - Focal Fact,

The issue you’re experiencing is most likely related to a backend synchronization delay rather than a browser caching problem. When an AI Foundry resource is deleted especially if done directly from the Azure portal rather than through the AI Foundry interface the AI Foundry portal may retain stale metadata for a short period. This can result in deleted resources continuing to appear on the portal homepage and generating errors such as “Resource group not found” when accessed. Since you’ve already confirmed the resource group and AI Foundry resource have been deleted and purged, and you've also cleared your browser cache and tried in incognito mode, the UI is displaying a phantom resource due to delayed backend indexing. In most cases, this resolves automatically within 48 to 72 hours. If the issue persists beyond that time frame, we recommend using the “Feedback” option in the bottom-right corner of the AI Foundry portal to report the issue directly to the product team, who can assist with clearing the stale reference. Please note that this is a visual artifact only and has no impact on your billing or resource usage.
Pavankumar Purilla 8,570 Reputation points Microsoft External Staff Moderator

2025-05-22T17:54:18.51+00:00

Hi Volodymyr Shatalov - Focal Fact,
Did you get any chance to check the response. Thank you!
Pavankumar Purilla 8,570 Reputation points Microsoft External Staff Moderator

2025-05-23T18:09:06.2433333+00:00

Hi Volodymyr Shatalov - Focal Fact,
Just following up to see if you had a chance to review the above response. Thank you!

1 answer

Your answer

Volodymyr Shatalov - Focal Fact 0 Reputation points

2025-05-21T22:38:31.19+00:00

Tried to purge deleted AI Foundry resource in Azure portal. It's displayed as deleted. But even after purging, ai.azure.com displays this resource on home page :(
Pavankumar Purilla 8,570 Reputation points Microsoft External Staff Moderator

2025-05-22T01:23:06.5633333+00:00

Hi Volodymyr Shatalov - Focal Fact,

The issue you’re experiencing is most likely related to a backend synchronization delay rather than a browser caching problem. When an AI Foundry resource is deleted especially if done directly from the Azure portal rather than through the AI Foundry interface the AI Foundry portal may retain stale metadata for a short period. This can result in deleted resources continuing to appear on the portal homepage and generating errors such as “Resource group not found” when accessed. Since you’ve already confirmed the resource group and AI Foundry resource have been deleted and purged, and you've also cleared your browser cache and tried in incognito mode, the UI is displaying a phantom resource due to delayed backend indexing. In most cases, this resolves automatically within 48 to 72 hours. If the issue persists beyond that time frame, we recommend using the “Feedback” option in the bottom-right corner of the AI Foundry portal to report the issue directly to the product team, who can assist with clearing the stale reference. Please note that this is a visual artifact only and has no impact on your billing or resource usage.
Pavankumar Purilla 8,570 Reputation points Microsoft External Staff Moderator

2025-05-22T17:54:18.51+00:00

Hi Volodymyr Shatalov - Focal Fact,
Did you get any chance to check the response. Thank you!
Pavankumar Purilla 8,570 Reputation points Microsoft External Staff Moderator

2025-05-23T18:09:06.2433333+00:00

Hi Volodymyr Shatalov - Focal Fact,
Just following up to see if you had a chance to review the above response. Thank you!

Answer 1

JAYA SHANKAR G S 3,960 Microsoft External Staff Moderator

Hello @Volodymyr Shatalov - Focal Fact ,

You already checked in portal the resource are deleted, so like Pavankumar Purilla mentioned it has no impact on your billing or resource usage, you can double check in Azure CLI by listing resources.

When you click on view all resources there you will be not seeing it, so the reason maybe like you said it is UI delay so wait for 48–72 hours to reflect the changes.

User's image

Even i can see the same from my end, waiting for some more time and meanwhile checking with internal team, once i get the details will update you.

Please check from your end and update here in comments.

Thank you

JAYA SHANKAR G S 3,960 Reputation points Microsoft External Staff Moderator

2025-05-27T05:10:09.5666667+00:00

Hello @Volodymyr Shatalov - Focal Fact ,

I hope now the resource is not showing in foundry, please update here if you have any query.

Thank you
JAYA SHANKAR G S 3,960 Reputation points Microsoft External Staff Moderator

2025-05-28T05:03:01.6166667+00:00

Hello @Volodymyr Shatalov - Focal Fact ,

Are you still seeing that resource? please update here if you have any query.

Thank you

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Deleted AI Foundry Resource Still Displaying on ai.azure.com

1 answer

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