Hi @ChrisM,
Thank you for posting your question in the Microsoft Q&A forum.
Based on the information you have provided, it looks like you cannot ungroup selected fields.
Here are some possible ways to fix this:
- You are trying to ungroup a selection that hasn't been grouped. Make sure you chose the correct fields to ungroup.
- Your pivot table is using data model, which means the Ungroup feature is disabled. To check it is using data model:
- Click in the Pivot table > Pivot Table Analyze > Change Data Source > Change Connection.
- If it shows " “Workbook Data Model,” ungrouping is not supported.
- Recreate the PivotTable without using the Data Model if ungrouping is really necessary.
If the solutions above don't work for you, please feel free to provide more information so I can assist you better.
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