Deprovisioning Incomplete

Question

Deprovisioning Incomplete

Enes Kavak 20

Hello,

I tried to delete my expressroute circuit but it has status 'provisined'. After that, i reached out my provider about the status and they said 'everything is terminated by their side but azure haven't changed the status yet.'. And also they pinged Azure many times about it.

So, what can i do to delete?

Thanx,

Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-23T16:28:25.8833333+00:00
Hi Enes Kavak

If your ExpressRoute circuit is still showing as Provisioned state despite your provider confirming termination, you can try the below steps to delete the circuit.

Ensure that all linked virtual networks have been removed from the ExpressRoute circuit before attempting deletion.

If private peering was configured, ensure it has been deleted before proceeding.

Reset the express route via PowerShell. Refer this article: https://learn.microsoft.com/en-us/azure/expressroute/reset-circuit#reset-a-circuit

If still no impact on the Provider status, then try to reprovision the provider connection again and check if it shows "Deprovisioned" on the EXPRESSROUTE.

Additionally, you can check the ExpressRoute activity logs on the azure portal and see if there are any ongoing operations related to your ExpressRoute circuit that might be causing the hold-up. Sometimes, operations can take longer if there are any conflicts or ongoing processes.

Please try running the deletion command via Azure CLI or PowerShell instead of the portal.

Remove-AzExpressRouteCircuit -ResourceGroupName "<ResourceGroupName>" -Name "<ExpressRouteCircuitName>"

Refer this article: https://learn.microsoft.com/en-us/powershell/module/az.network/remove-azexpressroutecircuit

If the issue persists, you also can submit an Azure support request on the Azure support page, select Get support.

Please add a comment below, if you have any further questions.
Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-26T08:52:42.5166667+00:00

Hi Enes Kavak

Following up to see if the above information was useful or do you have any further questions on this. If so, please do let us know so that we shall address you.

Thanks,
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-27T10:30:42.12+00:00

Hi Enes Kavak

I just wanted to check with you and understand the status of the ExpressRoute circuit.

Thanks,
Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-28T08:59:14.9+00:00

Hi Enes Kavak

Since you mentioned that the service provider has terminated the link from their end, could you please delete the ExpressRoute circuit now? If not, please share the screenshot of the service provider terminated Azure link and the error screenshot that appears on the Azure portal while deleting the circuit.
Enes Kavak 20 Reputation points

2025-05-28T13:48:23.7+00:00

Hi,

My status is 'Provisioned' now so i can't delete the circuit. When i ask my provider; they say "we terminate/drop the conneciton and Azure should confirm the de-provisioning then the status changes to 'not provisioned'. But we haven't received any confirmation yet from Azure". So i have been waiting for Azure to confirm the change for days.
Venkat V 2,545 Reputation points Microsoft External Staff Moderator

2025-05-28T15:37:17.2+00:00

Hi @Enes Kavak

Yes, you cannot delete the Express Circuit without deprovisioning. The status must be "not provisioned" before you can delete.

I hope this helps to resolve your issue,

Accepted answer

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Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-23T16:28:25.8833333+00:00

Hi Enes Kavak

If your ExpressRoute circuit is still showing as Provisioned state despite your provider confirming termination, you can try the below steps to delete the circuit.

Ensure that all linked virtual networks have been removed from the ExpressRoute circuit before attempting deletion.

If private peering was configured, ensure it has been deleted before proceeding.

Reset the express route via PowerShell. Refer this article: https://learn.microsoft.com/en-us/azure/expressroute/reset-circuit#reset-a-circuit

If still no impact on the Provider status, then try to reprovision the provider connection again and check if it shows "Deprovisioned" on the EXPRESSROUTE.

Additionally, you can check the ExpressRoute activity logs on the azure portal and see if there are any ongoing operations related to your ExpressRoute circuit that might be causing the hold-up. Sometimes, operations can take longer if there are any conflicts or ongoing processes.

Please try running the deletion command via Azure CLI or PowerShell instead of the portal.

Remove-AzExpressRouteCircuit -ResourceGroupName "<ResourceGroupName>" -Name "<ExpressRouteCircuitName>"

Refer this article: https://learn.microsoft.com/en-us/powershell/module/az.network/remove-azexpressroutecircuit

If the issue persists, you also can submit an Azure support request on the Azure support page, select Get support.

Please add a comment below, if you have any further questions.
Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-26T08:52:42.5166667+00:00

Hi Enes Kavak

Following up to see if the above information was useful or do you have any further questions on this. If so, please do let us know so that we shall address you.

Thanks,
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-27T10:30:42.12+00:00

Hi Enes Kavak

I just wanted to check with you and understand the status of the ExpressRoute circuit.

Thanks,
Shravan Addagatla 1,530 Reputation points Microsoft External Staff Moderator

2025-05-28T08:59:14.9+00:00

Hi Enes Kavak

Since you mentioned that the service provider has terminated the link from their end, could you please delete the ExpressRoute circuit now? If not, please share the screenshot of the service provider terminated Azure link and the error screenshot that appears on the Azure portal while deleting the circuit.
Enes Kavak 20 Reputation points

2025-05-28T13:48:23.7+00:00

Hi,

My status is 'Provisioned' now so i can't delete the circuit. When i ask my provider; they say "we terminate/drop the conneciton and Azure should confirm the de-provisioning then the status changes to 'not provisioned'. But we haven't received any confirmation yet from Azure". So i have been waiting for Azure to confirm the change for days.
Venkat V 2,545 Reputation points Microsoft External Staff Moderator

2025-05-28T15:37:17.2+00:00

Hi @Enes Kavak

Yes, you cannot delete the Express Circuit without deprovisioning. The status must be "not provisioned" before you can delete.

I hope this helps to resolve your issue,

Answer 1

Venkat V 2,545 Microsoft External Staff Moderator

Hi @Enes Kavak

To delete an ExpressRoute circuit, it must first be deprovisioned by your service provider. Azure will not allow the circuit to be deleted until the deprovisioning process is completed at the provider level.

User's image

After your circuit service provider confirms that the circuit has been deprovisioned, verify in the Azure portal that the Provider status has changed to "Not provisioned".

Only once the status shows "Not provisioned" then only you can proceed to delete the circuit. If the status still shows "Provisioning", you won’t be able to delete the circuit.

Follow the Deprovisioning and deleting an ExpressRoute circuit

I hope this helps to resolve your issue. Please feel free to ask any questions if the solution provided isn't helpful.

Venkat V 2,545 Reputation points Microsoft External Staff Moderator

2025-05-29T05:58:04.4733333+00:00

Hi @Enes Kavak

I just wanted to follow up and see if you had a chance to review my response to your question. Please let us know if it was helpful, and feel free to reach out if you have any further queries.

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Deprovisioning Incomplete

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