Ao tentar logar minha Conta microsoft fica aparecendo esse erro 0x8007003b e nao consigo acessar ela de maneira alguma como solucionar isso?

Question

Answer 1

Hi @Rhafael Cysne ,

Thank you for contacting Q&A Forum. I would like to provide my findings and proposed solution:

The error message 0x8007003B usually indicates network related issues.

This includes problems with sending network requests due to faults in user profiles, in the system components themselves, or network problems caused by anomalies in the state of upstream network services/devices.

The following information is a collection of common network-level troubleshooting steps that have been shared by other community members.

Reset the network

Search CMD, open and find the command prompt (, run in administrator mode)

Enter the following commands in the pop-up command box in sequence (enter the next one after each line is run)

ipconfig /release

ipconfig /renew

ipconfig /flushdns

ipconfig /registerdns

netsh int ip reset

netsh winsock reset

netsh winhttp reset proxy

Restart the computer to check.

Reset network settings

Press Windows +R, enter inetcpl.cpl, open Internet Options, click Advanced, and check "Use SSL 3.0", "Use TLS 1.0", "Use TLS 1.1", "Use TLS 1.2", apply and restart the computer to check.

Change DNS

Press Windows +R, enter ncpa.cpl

Click the name of the network you are currently connected to, open the Network Status window, click Properties, and double-click Internet Protocol Version 4 (TCP / IPv4) in the Network Properties window.

Manually set the DNS server to "4.2.2.1" and "4.2.2.2" or other pubic DNS server confirm and restart the computer to check.

Clear the Windows Store cache. Sometimes, cached data in the Microsoft Store can cause sign-in issues.

Press Win + R to open the Run dialog box.

Type wsreset.exe and press Enter.

A command prompt window will pop up and automatically reset the Windows Store cache. This process will be closed on its own once completed.

Check the date and time settings. Incorrect date and time settings can cause problems accessing Microsoft services.

In Date & time, you can choose to let Windows 10 set your time and time zone automatically, or you can set them manually.

To set your time and time zone in Windows 10, go to Start > Settings > Time & language > Date & time.

Or you can try to select Start > Settings > Time & Language > Region and choose different "Region".

Clear old credential

Credential Manager lets you view and delete your saved credentials for signing in to websites, connected applications, and networks.

To open Credential Manager, type credential manager in the search box on the taskbar and select Credential Manager Control panel.

Select Web Credentials or Windows Credentials to access the credentials you want to manage.

The credentials associated with the Microsoft account may be prefixed with "MicrosoftAccount:user" or "SSO_POP".

Disconnect from the network and replace with your phone's hotspot or USB shared network.

If possible, you can also try to check if the situation is the same in a separate user profile.

Sometimes, the problem can be specific to an irreversible malfunction of a single user profile.

https://answers.microsoft.com/en-us/windows/forum/all/how-to-create-a-local-account-in-windows-11/24c2e160-ac65-4748-a733-529e6507dfdf

Kindly let me know if this work for you and please let me know if you have any further questions.

If I have answered your question, please accept this as answer as a token of appreciation and don't forget to give a thumbs up for "Was it helpful"!

Best regards,
Eric