Azure Policy
An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
1,019 questions
Azure subscription disabled Microsoft Resource Block Applied[#SIR21265734]
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tuan Duong
0
Reputation points
Hi Azure support team,
This morning we got an email from Azure with title Microsoft Resource Block Applied[#SIR21265734] alert us the security breach to my account. All permissions is revoked (readonly) which is great. That buy us time to reset users password, enforce them using 2FA.
But right now we cannot unblock the account (subscription) through Azure as it is readonly now, even raising a support ticket.
"Sorry, we couldn't create a support request for this subscription as it may be disabled. Get help for disabled subscription at https://aka.ms/AzureSubHelp"
Our ticket: TrackingID#2505260030007783
Azure Policy
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 20%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator2025-05-26T22:54:47.9866667+00:00 Hi Tuan Duong
Log in to the Azure portal to confirm the current status of your subscription. If it’s listed as disabled, it will need to be reactivated before any changes or support requests can be made.
The notification email should include specific guidance on how to restore your subscription. This may involve verifying your identity and waiting for a designated period before full access is restored.
Please check the following resource for more detailed help: Help for Disabled Subscriptions. This page outlines common scenarios and steps to recover access.
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabledIf you’re part of an organization, it's possible that internal policies or administrative settings have affected the subscription. We recommend checking with your Azure administrator for further clarification.
Kindly let us know if the above helps or you need further assistance on this issue.
Please do consider to “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
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Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator
2025-05-27T18:21:11.8133333+00:00 Hi Tuan Duong
I just wanted to check if the above provided information worked for you or if you need any further assistance?Please feel free to let us know, as we are always here to help whenever you need us.
Additionally, if you have a moment, please do Upvote if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.
Thank you.
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Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator
2025-05-28T08:50:38.4666667+00:00 Hi Tuan Duong
We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
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