Not Eligible for free account

Question

Hi , I'm trying to use Azure Cloud Platform , I successfully created an account but when I try to complete the payment method for free trial ,then I get "You're not eligible for an Azure free account

Don't worry—you can still use Azure by paying as you go, with no upfront commitments. Cancel anytime." this message

Note : - I used both debit and credit card and it's successfully debit the money and it's unique and first time use.

Answer 1

Hi @namelessking

Thanks for reaching out to Microsoft Q&A forum.

If you're getting the "not eligible" message, please check the following:

• You may have already registered for a free Azure account using this email address.
• Invalid or incomplete sign-up information may be the issue.
• Country or regions restrictions may apply.

To troubleshoot, follow these steps:

• Verify your Azure account profile and credit card details.
• Check the Azure free trial link: https://azure.microsoft.com/en-gb/free/
• Review the Azure FAQ: Azure free account FAQ

If you are still unable to resolve the issue, contact Azure Support for assistance, providing detailed information about your subscription.

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