Free credits not visible in my free account

ross maskill 0 Reputation points
2025-05-28T02:51:40.83+00:00

My account is not showing the credit details.The expiration date is not visible.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Naveena Patlolla 4,095 Reputation points Microsoft External Staff Moderator
    2025-05-28T02:56:54.79+00:00

    Hi ross maskill
    I understand that you created an Azure free trial account and couldn't find the free credits in the Azure portal. Sometimes it happens that the subscription gets created but benefits do not get created due to a backend issue.

    To check the balance of your Azure free trial account, you can follow these steps:

    Go to the Azure portal and sign in with your Azure account.

    Click on "Cost Management + Billing" in the left-hand menu.

    In the "Cost Management + Billing" pane, click on "Cost analysis" or "Budgets" to view your usage and spending.

    You should be able to see your free credit balance and usage details there. The balance will be displayed in the currency of your region.

    It is important to note that the free credit balance is only available for a limited time and may expire if not used within the specified time period. You can check the expiration date of your free credit balance in the Azure portal under the "Subscriptions" tab.

    Feel free to reach out if you have any further concerns. We're here to help you.

    Provide your valuable Comments.

    Please do not forget to "Accept the answer” and "Upvote" wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.


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