Unable to access AZ-900 certificate

Dipkiran Chougule 0 Reputation points
2025-05-28T09:15:33.3666667+00:00

I have passed AZ-900 certification on 10th January 2024. As I have lost the access due to the password forgot. I tried to reset password, however while resetting the password we need to fill a form which asks last email that we sent from that mail id and subject for the same. However I haven't sent any email from that mail id, I am using that email id for certification purpose only. Now ai don't have any proof that I have given exam and passed that one. If required I have msid for the exam. Requesting you to please provide me at least scorecard so that I can attach it to my profile whenever required. Thanks in advance

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  1. Jayden-P 4,115 Reputation points Microsoft External Staff Moderator
    2025-05-28T09:21:03.2666667+00:00

    Hi @Dipkiran Chougule,   

    Thank you for posting your question in the Microsoft Q&A forum.   

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