Hello,
Windows update is trying to install the update KB5058499.
The installation fails every time at 98% percent and is rolled back automatically.
After researching the logs, I found this in the file C:\Windows\Logs\CBS\CBS.log:
00000d31 BFSVC: 'ServiceBootFiles MuiOnly:n Res:n Fonts:n BootMgrOvw:n BootStatOvw:n DbgTrn:y SuspendBDE:n Offline:n'
00000d32 BFSVC: 'Not using Ex bins.'
00000d33 BFSVC: 'Using source OS version a000065f40001'
00000d34 BFSVC: 'Copying boot files CopyBootManager(Yes) C:\WINDOWS\boot\EFI -> \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot '
CSI 00000d35 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 1 of 60) Last Error = 0x70'
CSI 00000d36 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 2 of 60) Last Error = 0x70'
CSI 00000d37 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 3 of 60) Last Error = 0x70'
CSI 00000d38 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 4 of 60) Last Error = 0x70'
CSI 00000d39 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 5 of 60) Last Error = 0x70'
CSI 00000d3a BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 6 of 60) Last Error = 0x70'
CSI 00000d3b BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 7 of 60) Last Error = 0x70'
CSI 00000d3c BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 8 of 60) Last Error = 0x70'
CSI 00000d3d BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 9 of 60) Last Error = 0x70'
CSI 00000d3e BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 10 of 60) Last Error = 0x70'
CSI 00000d3f BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 11 of 60) Last Error = 0x70'
CSI 00000d40 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 12 of 60) Last Error = 0x70'
CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 98.
CSI 00000d41 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 13 of 60) Last Error = 0x70'
CSI 00000d42 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 14 of 60) Last Error = 0x70'
CSI 00000d43 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 15 of 60) Last Error = 0x70'
CSI 00000d44 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 16 of 60) Last Error = 0x70'
CSI 00000d45 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 17 of 60) Last Error = 0x70'
CSI 00000d46 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 18 of 60) Last Error = 0x70'
CSI 00000d47 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 19 of 60) Last Error = 0x70'
CSI 00000d48 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 20 of 60) Last Error = 0x70'
CSI 00000d49 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 21 of 60) Last Error = 0x70'
CSI 00000d4a BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 22 of 60) Last Error = 0x70'
CSI 00000d4b BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 23 of 60) Last Error = 0x70'
CSI 00000d4c BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 24 of 60) Last Error = 0x70'
CSI 00000d4d BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 25 of 60) Last Error = 0x70'
CSI 00000d4e BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 26 of 60) Last Error = 0x70'
CSI 00000d4f BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 27 of 60) Last Error = 0x70'
CSI 00000d50 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 28 of 60) Last Error = 0x70'
CSI 00000d51 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 29 of 60) Last Error = 0x70'
CSI 00000d52 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 30 of 60) Last Error = 0x70'
CSI 00000d53 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 31 of 60) Last Error = 0x70'
CSI 00000d54 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 32 of 60) Last Error = 0x70'
CSI 00000d55 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 33 of 60) Last Error = 0x70'
CSI 00000d56 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 34 of 60) Last Error = 0x70'
CSI 00000d57 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 35 of 60) Last Error = 0x70'
CSI 00000d58 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 36 of 60) Last Error = 0x70'
CSI 00000d59 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 37 of 60) Last Error = 0x70'
CSI 00000d5a BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 38 of 60) Last Error = 0x70'
CSI 00000d5b BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 39 of 60) Last Error = 0x70'
CSI 00000d5c BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 40 of 60) Last Error = 0x70'
CSI 00000d5d BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 41 of 60) Last Error = 0x70'
CSI 00000d5e BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 42 of 60) Last Error = 0x70'
CSI 00000d5f BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 43 of 60) Last Error = 0x70'
CSI 00000d60 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 44 of 60) Last Error = 0x70'
CSI 00000d61 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 45 of 60) Last Error = 0x70'
CSI 00000d62 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 46 of 60) Last Error = 0x70'
CSI 00000d63 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 47 of 60) Last Error = 0x70'
CSI 00000d64 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 48 of 60) Last Error = 0x70'
CSI 00000d65 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 49 of 60) Last Error = 0x70'
CSI 00000d66 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 50 of 60) Last Error = 0x70'
CSI 00000d67 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 51 of 60) Last Error = 0x70'
CSI 00000d68 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 52 of 60) Last Error = 0x70'
CSI 00000d69 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 53 of 60) Last Error = 0x70'
CSI 00000d6a BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 54 of 60) Last Error = 0x70'
CSI 00000d6b BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 55 of 60) Last Error = 0x70'
CSI 00000d6c BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 56 of 60) Last Error = 0x70'
CSI 00000d6d BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 57 of 60) Last Error = 0x70'
CSI 00000d6e BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 58 of 60) Last Error = 0x70'
CSI 00000d6f BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 59 of 60) Last Error = 0x70'
CSI 00000d70 BFSVC: 'BfspCopyFile(C:\WINDOWS\boot\EFI\memtest.efi, \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi) failed! (Attempt 60 of 60) Last Error = 0x70'
CSI 00000d71 BFSVC: 'Error copying C:\WINDOWS\boot\EFI\memtest.efi to \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot\memtest.efi. Last Error = 0x70'
CSI 00000d72 BFSVC: 'Error copying boot files from C:\WINDOWS\boot\EFI to \?\GLOBALROOT\Device\HarddiskVolume1\EFI\Microsoft\Boot! Last Error = 0x70'
CSI 00000d73 BFSVC: 'ServicingBootFiles failed. Error = 0x70'
CSI 00000d74 Creating NT transaction (seq 2)
CSI 00000d75 Created NT transaction (seq 2) result 0x00000000, handle @0x5c0
CSI 00000d76 Transaction UoW: {9425c9cb-3cbe-11f0-be17-30f6efaa8074} for BeginTransaction
CSI 00000d77@2025/5/29:18:57:18.163 Beginning NT transaction commit...
CSI 00000d78 Transaction UoW: {9425c9cb-3cbe-11f0-be17-30f6efaa8074} for CommitTransaction
CSI 00000d79@2025/5/29:18:57:18.163 CSI perf trace:
CSI 00000d7a@2025/5/29:18:57:18.163 (F) onecore\base\wcp\plugins\bfsvcai\bfsvcai.cpp(754): Error HRESULT_FROM_WIN32(14077) originated in function Windows::WCP::WCF::BfsvcInstaller::CommitChanges expression: R
I have tried:
-
DISM /Online /Cleanup-Image /ScanHealth
-
DISM /Online /Cleanup-Image /CheckHealth
-
DISM /Online /Cleanup-Image /RestoreHealth
-
Sfc /Scannow
This didn't solved the installation issue.
Please help - how can I install this update?