Paid for HEVC But still will not open videos.

Question

Hi all I have paid for HEVC but it is still asking me to pay before it will play.

Answer 1

Firstly:

Open Microsoft Store and go to your account/library

Check if HEVC Video Extensions appears in your purchased apps.

You must use the same Microsoft account through which you purchased.

Press Windows + R type wsreset.exe and hit Enter.

Once the process is over> Reboot.

If required reinstall:

Open Microsoft Store > Library > HEVC Video Extensions > Install