Unable to Reactivate Cancelled Azure Subscription – Support Access Blocked

Question

I previously canceled an Azure subscription that included an MSDN benefit. Now I’m trying to reactivate it, but I receive a message saying that I need to contact Azure support to proceed. However, contacting Azure support appears to require an active subscription with available credits — which I no longer have, since the subscription was canceled. This puts me in a loop where I can’t reactivate the subscription without support, and I can’t access support without an active subscription.

Could you please advise how I can resolve this issue or how I can reach support without requiring a valid subscription credit?

Answer 1

Hello 山闲 居,

Thanks for your question.

Try the global service numbers here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola