Unable to change the Legal name required to register for certification exams

Jakub Jagiełło 20 Reputation points
2025-06-04T13:59:36.27+00:00

Hello,

Could you please help me with changing my Legal name under the Microsoft Learn settings, since I want to set up an exam appointment and it is stated that "my name must exactly match the identification (ID)". Which is not the case at the moment, because the settings page won't let me save my real Last name due to having polish letters (from what I noticed). Currently I was able to save my Last name as "Jagiello", which is incorrect, because it should be "Jagiełło". What do I need to do to achieve it or could please someone help? Thank you in advance.

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  1. Andreas Baumgarten 123.9K Reputation points MVP Volunteer Moderator
    2025-06-04T14:07:16.33+00:00

    Hi @Jakub Jagiełło ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Exam Registration/Scheduling

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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