start button and search bar not working server 2022 on new rdp users old one work

Question

start button and search bar not working server 2022 on new rdp users old one work.

I have this on multiple servers now and cant find a solution

Answer 1

Hello, Aidan Kew

Here are some ideas and thoughts that I would like to share and discuss with you.

This issue typically occurs due to corrupted user profiles or incorrect Group Policy settings. Here are several potential solutions:

Possible Fixes

1. Rebuild User Profile

• Log in as administrator
• Open System Properties > Advanced > User Profiles > Settings
• Select the problematic user profile and click Delete
• Have the user log in again to create a fresh profile

2. Run System File Checker

• Open Command Prompt as administrator
• Run: sfc /scannow
• After completion, run: DISM /Online /Cleanup-Image /RestoreHealth

3. Check Windows Search Service

• Open Services (services.msc)
• Verify that Windows Search service is running
• If stopped, start the service and set it to Automatic

4. Create New Default User Profile

• Log in with an admin account
• Create a new test user account
• Configure this account's settings as a template
• Use Copy To function in System Properties to set it as default profile

5. Check Group Policy Settings

• Run gpedit.msc
• Navigate to: User Configuration > Administrative Templates > Start Menu and Taskbar
• Verify there are no policies disabling Start Menu or Search functionality

Additional Notes

• Ensure all Windows updates are installed

• Check Event Viewer for Explorer.exe or Shell-related errors

• Try creating a completely new user account to test if the issue persists

If these solutions don't work, you may need to perform more advanced troubleshooting or consider a repair installation of Windows.

Regards,

Allison

Hello, Aidan Kew

Here are some ideas and thoughts that I would like to share and discuss with you.

This issue typically occurs due to corrupted user profiles or incorrect Group Policy settings. Here are several potential solutions:

Possible Fixes

1. Rebuild User Profile

• Log in as administrator
• Open System Properties > Advanced > User Profiles > Settings
• Select the problematic user profile and click Delete
• Have the user log in again to create a fresh profile

2. Run System File Checker

• Open Command Prompt as administrator
• Run: sfc /scannow
• After completion, run: DISM /Online /Cleanup-Image /RestoreHealth

3. Check Windows Search Service

• Open Services (services.msc)
• Verify that Windows Search service is running
• If stopped, start the service and set it to Automatic

4. Create New Default User Profile

• Log in with an admin account
• Create a new test user account
• Configure this account's settings as a template
• Use Copy To function in System Properties to set it as default profile

5. Check Group Policy Settings

• Run gpedit.msc
• Navigate to: User Configuration > Administrative Templates > Start Menu and Taskbar
• Verify there are no policies disabling Start Menu or Search functionality

Additional Notes

• Ensure all Windows updates are installed

• Check Event Viewer for Explorer.exe or Shell-related errors

• Try creating a completely new user account to test if the issue persists

If these solutions don't work, you may need to perform more advanced troubleshooting or consider a repair installation of Windows.

Regards,

Allison