Using the Foundry Portal, unable to create AI Hub Resource

Question

Using the Foundry Portal, unable to create AI Hub Resource

Paul McNamara 10

I can create a Azure AI Hub Resource in the Azure portal, but when I try to create one in the Foundry portal the 'create' button never activates. I've tried all Regions. My quota has plenty of Tokens to create this resource, and I have permissions to create this type of resource.
User's image

santoshkc 15,325 Reputation points Microsoft External Staff Moderator

2025-06-09T10:09:08.9933333+00:00

Hi @Paul McNamara,

Based on your explanation, the likely reason you're unable to create an AI Hub in the Foundry portal is that Foundry is designed to auto-create a default hub during project creation. Unlike the Azure Portal, Foundry doesn’t require (or allow) manually creating a hub first in some cases, especially when working independently without a pre-provisioned hub from an admin team.

Since the hub is meant to be generated automatically as part of launching a project, attempting to create it separately may cause the “Create” button to remain inactive. This behavior aligns with the platform's intended flow and might explain why it worked earlier but not now.

To move forward, try initiating the process by creating a project instead, allowing Foundry to handle the hub provisioning automatically.

Please look into: Hub based project.

If this answers your query, please click on 'upvote'.

I hope you understand! Thank you.
Paul McNamara 10 Reputation points

2025-06-09T15:15:37.1633333+00:00

You have that backwards. The Foundry auto creates a project, when you create a hub. I did try creating a project beforehand by creating a OpenAI Resource in the Azure Portal, then connecting to it in the Foundry, then I attempted to create a hub, but it didn't work. Same issue. The create button doesn't activate. I also tried creating a project in the Foundry. When you create a project in the Foundry, it auto creates it as a Foundry Resource, not a AI Hub Resource. So that doesn't work because I need a AI Hub resource. I wasn't able to find any verbiage in the documentation about a prerequisite for Hub creation that a project needs to be previously created. To also note, I can create a AI Hub in the Azure Portal, and that doesn't require a previously created Project.
santoshkc 15,325 Reputation points Microsoft External Staff Moderator

2025-06-10T14:23:47.9066667+00:00

Hi @Paul McNamara,

Thank you for clarifying your experience. When creating a new AI Hub, your account must have Owner or Contributor permissions on the selected resource group. This requirement is crucial because, even if you have sufficient tokens and permission to create resources generally, lacking these elevated permissions prevents the Foundry portal from activating the "Create" button.

If you’re part of a team and do not hold these permissions, the best course of action is to ask your administrator to create the hub on your behalf. This setup ensures that proper resource management policies are adhered to and that resources are provisioned correctly.

For more detailed instructions on the process, please refer to Create a project for Azure AI Foundry, which outlines the prerequisites and the correct flow for creating AI Hub resources.

Thank you.
Paul McNamara 10 Reputation points

2025-06-10T15:33:22.02+00:00

I am the sole user of the portal. I have an 'Owner' assigned role to the resource group and subscription I am using. Still doesn't work.
santoshkc 15,325 Reputation points Microsoft External Staff Moderator

2025-06-12T14:24:52.5+00:00

Hi @Paul McNamara,

Thanks for the clarification, you're right that Foundry creates a project when you create an AI Hub. Based on the behaviour you're seeing, it's possible this is by design in certain scenarios.

You can refer to the official guidance here: Create an Azure AI resource in AI Foundry. If everything checks out and the "Create" button still doesn’t activate, it’s best to raise a support request to confirm if this behaviour is expected for your setup.

1 answer

Your answer

santoshkc 15,325 Reputation points Microsoft External Staff Moderator

2025-06-09T10:09:08.9933333+00:00

Hi @Paul McNamara,

Based on your explanation, the likely reason you're unable to create an AI Hub in the Foundry portal is that Foundry is designed to auto-create a default hub during project creation. Unlike the Azure Portal, Foundry doesn’t require (or allow) manually creating a hub first in some cases, especially when working independently without a pre-provisioned hub from an admin team.

Since the hub is meant to be generated automatically as part of launching a project, attempting to create it separately may cause the “Create” button to remain inactive. This behavior aligns with the platform's intended flow and might explain why it worked earlier but not now.

To move forward, try initiating the process by creating a project instead, allowing Foundry to handle the hub provisioning automatically.

Please look into: Hub based project.

If this answers your query, please click on 'upvote'.

I hope you understand! Thank you.
Paul McNamara 10 Reputation points

2025-06-09T15:15:37.1633333+00:00

You have that backwards. The Foundry auto creates a project, when you create a hub. I did try creating a project beforehand by creating a OpenAI Resource in the Azure Portal, then connecting to it in the Foundry, then I attempted to create a hub, but it didn't work. Same issue. The create button doesn't activate. I also tried creating a project in the Foundry. When you create a project in the Foundry, it auto creates it as a Foundry Resource, not a AI Hub Resource. So that doesn't work because I need a AI Hub resource. I wasn't able to find any verbiage in the documentation about a prerequisite for Hub creation that a project needs to be previously created. To also note, I can create a AI Hub in the Azure Portal, and that doesn't require a previously created Project.
santoshkc 15,325 Reputation points Microsoft External Staff Moderator

2025-06-10T14:23:47.9066667+00:00

Hi @Paul McNamara,

Thank you for clarifying your experience. When creating a new AI Hub, your account must have Owner or Contributor permissions on the selected resource group. This requirement is crucial because, even if you have sufficient tokens and permission to create resources generally, lacking these elevated permissions prevents the Foundry portal from activating the "Create" button.

If you’re part of a team and do not hold these permissions, the best course of action is to ask your administrator to create the hub on your behalf. This setup ensures that proper resource management policies are adhered to and that resources are provisioned correctly.

For more detailed instructions on the process, please refer to Create a project for Azure AI Foundry, which outlines the prerequisites and the correct flow for creating AI Hub resources.

Thank you.
Paul McNamara 10 Reputation points

2025-06-10T15:33:22.02+00:00

I am the sole user of the portal. I have an 'Owner' assigned role to the resource group and subscription I am using. Still doesn't work.
santoshkc 15,325 Reputation points Microsoft External Staff Moderator

2025-06-12T14:24:52.5+00:00

Hi @Paul McNamara,

Thanks for the clarification, you're right that Foundry creates a project when you create an AI Hub. Based on the behaviour you're seeing, it's possible this is by design in certain scenarios.

You can refer to the official guidance here: Create an Azure AI resource in AI Foundry. If everything checks out and the "Create" button still doesn’t activate, it’s best to raise a support request to confirm if this behaviour is expected for your setup.

Answer 1

Hello Paul McNamara,

Thank you for posting your question in the Microsoft Q&A forum.

As I am understanding the issue you are experiencing is disabled "Create" button in Azure AI Foundry when attempting to create an AI Hub resource typically indicates either UI-related limitations or backend configuration gaps, despite having sufficient quotas and permissions. Below are some steps you may take as a resolution approach to understand the root cause and resolve the issue:

Root Causes & Solutions

UI-Specific Issues:
- Browser caching or temporary glitches may prevent the button from activating. Try clearing cache or using Azure CLI (az ai hub create) as an alternative.
- Microsoft has acknowledged occasional UI bugs in Foundry monitor Azure Status for outages (please check the page link provided below).
Missing Prerequisites:
- AI Hub requires an existing AI Project in Foundry. Verify your project is properly initialized.
- Ensure your subscription is whitelisted for AI Hub features (contact support if unsure).
Permission Conflicts: Cross-check both Azure RBAC (Azure AI Hub Contributor) and AI Studio roles (Project Admin).

Some Microsoft documentation you may review:

https://learn.microsoft.com/en-us/azure/ai-foundry/concepts/rbac-azure-ai-foundry?pivots=fdp-project

https://azure.status.microsoft/en-us/status

If the above answer helped, please do not forget to "Accept Answer" as this may help other community members to refer the info if facing a similar issue. Your contribution to the Microsoft Q&A community is highly appreciated.

Paul McNamara 10 Reputation points

2025-06-08T15:36:48.1+00:00

Tried advice given. Still unable to create a AI Hub Resource in Foundry. To reiterate I can create a Azure Hub Resource in the Azure Portal, but not in the Foundry Portal. I was able to create one a week ago (in Foundry). For whatever reason I can't now. Quota is fine. Permissions are fine. I've used all Regions and nothing changes.

Cleared cache and checked the Azure outage page for issues similar.

no change

When you create a AI Hub Resource in the Foundry, it auto creates a Project. So there is no need to create a project beforehand as it creates it when it launches the Hub resource (In Foundry). My subscription is whitelisted for AI Hub Resources. I created a AI Hub in Foundry a week ago.

No permission conflicts exist.

Share via

Using the Foundry Portal, unable to create AI Hub Resource

1 answer

Your answer