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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 0%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
i have been trying for few days to apply my credits - when I try to "activate my account" - I get the site unavailable error - lmk how to move fwd
Iam using the Redeem Button in the MSFT for startups home page
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 13%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
I am still running into same issue - I raised a ticket through startup site as well - its not resolved.
Hi kratos,
Could you kindly share the support ticket number that you raised through Founders Hub? This will help us check internally and provide you with the necessary assistance to resolve the issue.
Hey there, kratos
Have you tried reaching out to their support about it here: https://foundershub.startups.microsoft.com/login?drawer_open=true
You can also try again to see if it was a glitch in the service that wasn't working properly.
Thanks,
Nathan