Unable to query Azure AI face API - Feature not supported or missing approval

Rajesh Swarnkar 911 Reputation points
2025-06-08T09:59:10.4666667+00:00

I have created F0 face API resource in Azure Foundry. But It seems I cant query sample images.

I went to the Link suggested in error message. It leads to the Form - Azure AI Face API Recognition Limited Access Review but I cant fill those as I dont own a COMPANY EMAIL and my Azure Account is PAYG.

How do I solve this error?

curl -X POST "https://xxxx.cognitiveservices.azure.com/face/v1.0/detect?returnFaceId=true&returnFaceAttributes=headPose,glasses" \
-H "Ocp-Apim-Subscription-Key: mykey" \
-H "Content-Type: application/octet-stream" \
--data-binary "@mom.jpeg"
{
  "error": {
    "code": "InvalidRequest",
    "message": "Invalid request has been sent.",
    "innererror": {
      "code": "UnsupportedFeature",
      "message": "Feature is not supported, missing approval for one or more of the following features: Identification,Verification. Please apply for access at https://aka.ms/facerecognition
"
    }
  }
}
Azure AI Custom Vision
Azure AI Custom Vision
An Azure artificial intelligence service and end-to-end platform for applying computer vision to specific domains.
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  1. Alex Burlachenko 9,780 Reputation points
    2025-06-09T08:26:35.4366667+00:00

    hi Rajesh Swarnkar,

    thanks for posting this )) yeah, the face api can be tricky with its access rules, especially for identification and verification features.......

    microsoft locked down these features to prevent misuse. even if u have a pay as u go account, u still need approval. the tricky part? they usually want a company email for verification. but here's a workaround )) try using ur outlook or hotmail email linked to the azure account when filling the form. sometimes it works! https://aka.ms/facerecognition.

    also, pls check if u're using the right endpoint. the f0 tier has limits, so make sure u're not hitting those. if u're stuck, consider trying other apis like google vision or aws rekognition. they have free tiers too )) and yess, their approval process is usually smoother. worth looking into whether u really need face identification. if u just need detection (like finding faces in an image), u might not need approval at all. some apis split these features, so u could avoid the whole approval mess ))

    good luck! hope u get it working soon ;))))))

    Best regards,

    Alex

    and "yes" if you would follow me at Q&A - personaly thx.
    P.S. If my answer help to you, please Accept my answer
    PPS That is my Answer and not a Comment
    

    https://ctrlaltdel.blog/

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