https://<myapp>.cognitiveservices.azure.com/ getting {"error":{"code":"404","message": "Resource not found"}}

Question

I have setup Document intelligence (formerly - FormRecognizer). i successfully created resource and see it is active. but when i use endpoint - https://qbiindia.cognitiveservices.azure.com/. i get

{"error":{"code":"404","message": "Resource not found"}}

Can you help me resolve this issue?

Thanks

Answer 1

Hi krish g

The "404 Resource not found" error typically indicates that the endpoint you are trying to access is incorrect or that the resource has not been properly configured.

Here are some steps:

1. Make sure that the endpoint you're using (https://qbiindia.cognitiveservices.azure.com/) is correct and matches the one provided in your Azure portal.
2. Sometimes, Azure services may experience outages or maintenance. You can check the status at azure.status
3. Make sure you are using the correct API version in your requests. The API version should correspond to the version of the SDK you are using.
4. Ensure that your Azure subscription is active and that you have permissions to access the resource.
5. Verify that you are using the correct region in your endpoint. If your Document Intelligence resource is set up in a different region, the endpoint would be different.
6. If you're behind a firewall or using a VPN, ensure that your network allows outbound connections to Azure Cognitive Services.

Kindly refer below link: create-document-intelligence-resource

Thank You.