Why are my all my GPU quota increases failing, and my support tickets for quote being closed without a response?

Question

Why are my all my GPU quota increases failing, and my support tickets for quote being closed without a response?

Tim 20

I have repeatedly requested quota increases for 10 T4 and A100 GPUs in USWEST, USWEST2, and USEAST. I used both the UI (the automated method) and by sending support requests. All my attempts have failed over the past week.

When I request by UI, Azure fails with the message: 'The resource operation completed with terminal provisioning state 'Failed'.'

When I send in a quota request to support, the request is closed a few minutes later by Microsoft with no response and no quota increase.

I currently have quotas of zero on all compute resources I need and cannot access Azure to perform our work.

Why is this happening? How can I get my quotas increased as requested?

1 answer

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Answer 1

Sudheer Reddy 2,055 Microsoft External Staff Moderator

Hi Tim,

Due to current limitations, the requested virtual machine you selected can't be deployed on your subscription in this region at this time can be due to several reasons:

Some specific region/sku combinations can occasionally have capacity constraints.
Sometimes, if there is a high demand, SKU you requested is not available for the subscription you made the request on in that region at the current time.
Due to increase in demand and incredibly popular for AI based solutions which makes more difficult to get specific GPU SKUs in some regions.

However, please try with below possible recommendations to increase the chance of deployment of GPU SKUs.

Due to ongoing supply chain issues, it's important to request quota increases well in advance (1-3 months) of when you anticipate needing them.
If you still required this type of VMs, try to attempt by deploying in alternative regions.
If your current plan does not support GPU VMs, explore other Azure plans or upgrade to pay-as-you-go subscription options that do offer GPU support.
However, quota approval is not guaranteed, Microsoft Enterprise Agreement provides the best and most comprehensive choice which can likely improve your chances of getting quota increases approved chances because it supports commercial relationship between Microsoft and your organization.

If the information is helpful, please click on "Accept Answer" and "Upvote"

If you have any queries, please do let us know, we will help you.

Tim 20 Reputation points

2025-06-12T03:47:00.4533333+00:00

Thanks Markpuram, that helps a bit. Some follow-ups:

I'm already on pay-as-you-go, is there another plan that I need in order to request GPUs?

Is there some reason why the support tickets file for the quota increase provide no response and no explanation, and are just closed? Shouldn't they provide some reason for failing to act on the request? Or is that "support ticket" not a real support ticket?
Sudheer Reddy 2,055 Reputation points Microsoft External Staff Moderator

2025-06-13T09:05:54.16+00:00

Hi Tim,

I'm sorry to hear that you have not received a response to your quota increase requests. It's possible that the requests were not processed correctly or that there was an issue with the email notifications.

To follow up on your requests or trying to raise a request, I recommend that you contact Azure support directly.

Or-else Contact Azure Sales for a Manual Override instead of relying on the automated quota request system, contact Azure Sales directly via Azure Sales Support - https://azure.microsoft.com/en-us/contact/)

The pay-as-you-go subscription type is sufficient to request GPU quota increases in Azure. However, the availability of GPU VM quota depends on your subscription type as well as the regional capacity and quota limits.

If you have any queries, please do let us know, we will help you.
Tim 20 Reputation points

2025-06-13T15:47:33.62+00:00

I finally got in touch with support. They replied that Microsoft cannot provide any quota. I.e. -- we can't use Azure because Azure won't provide any resources. I find it hard to believe that MS cannot spare 30 GPUs anywhere in their entire ecosystem of cloud data centers. Anyway - we'll likely switch to a different cloud service provider if that is actually true. (I'm giving support a chance to clarify first. It's just so hard to believe that's true.)

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Why are my all my GPU quota increases failing, and my support tickets for quote being closed without a response?

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