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Unable to sign in using multifactor
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 51%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Ned
0
Reputation points MVP
I am approved for sponsorship offer and I have developer support from sponsorship and I an unable to create an sponsorship subscription because of the multifactor sign in issue. Here is the error screen shots
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 82%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vigneshwar Duvva 2,300 Reputation points Microsoft External Staff Moderator2025-06-16T06:39:27.98+00:00 Hello @Ned,
Thank you for reaching out to Q&A forum.
Based on your query, I understand that you're facing difficulties in creating a sponsorship subscription due to MFA issue. Could you please provide more details on the steps you are following and, if available, share a screenshot of any errors or the specific page where you're encountering the problem?
I will be sending you a private message to further assess the issue and work towards a resolution.
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Vigneshwar Duvva 2,300 Reputation points Microsoft External Staff Moderator
2025-06-17T01:22:36.6466667+00:00 Hello @Ned
Have you had a chance to review my previous response? Kindly provide the necessary details in the private message so we can work towards resolution.
Thank you.
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