Retaining Correct Device Owner When Converting to Hybrid Join

Question

Retaining Correct Device Owner When Converting to Hybrid Join

Minh Ngà 0

Hello everyone,

I have a Windows Server configured with Microsoft Entra Connect Sync to synchronize users, devices, and groups to my Microsoft Entra Tenant. I have a computer that is joined to our local domain, and initially, I logged into this device using a local user account (let’s call it User A). After synchronization, the device appears in the Microsoft Entra Admin Center as "Microsoft Registered" with User A correctly set as the owner.

I later ran the Microsoft Entra Device Hybrid Join configuration using the Entra Sync Service on the server to convert the join type to "Microsoft Entra Hybrid Joined"—and this process succeeded. However, I noticed that the device owner automatically changed to an older local user account (User B) that had previously created a profile on this machine.

Is there any way to ensure that during the Hybrid Join sync process the device remains associated with the intended owner (User A) instead of reverting to the earlier account (User B)? Are there any known workarounds or best practices that can help maintain the correct ownership information during this conversion?

Looking forward to your insights and suggestions.

2 answers

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Answer 1

Jinnie Nguyen 310 Independent Advisor

Hello Minh Ngà,

Microsoft Entra hybrid joined Windows 10 or newer devices don't have an owner unless the primary user is set in Microsoft Intune.

Reference: https://learn.microsoft.com/en-us/entra/identity/devices/manage-device-identities

To manage the device owner for your Intune managed HAADJ device, please check: https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/find-primary-user#change-a-devices-primary-user

Kindly let me know if this work for you and please let me know if you have any further questions.

If I have answered your question, please accept this answer as a token of appreciation and don't forget to give a thumbs up for "Was it helpful"!

Best regards,

Minh Ngà 0 Reputation points

2025-06-16T08:43:22.52+00:00

Thank you for your information. Does that mean after i run Microsoft Entra Connect Sync and Microsoft Entra Device Hybrid Join configuration and i want to check owner of device or any detail of a device, i must log in to Microsoft Intune Admin Center and check?

Does Entra update after intune?
Jinnie Nguyen 310 Reputation points Independent Advisor

2025-06-17T06:48:48.23+00:00

Hi Minh Ngà,

This is depends on if you onboarded or enrolled the device to Intune. If you joined the device to Entra and also enrolled the device to Intune, the device owner should be configure on Intune side. The device owner value should be the same on both the Entra and Intune side.

Best regards,
Minh Ngà 0 Reputation points

2025-06-17T07:05:00.7+00:00

Hi Jinnie,

Im little confused about this case. I can see in my Intune Admin that i have a pc and owner of it. But in Entra Admin i see two type of my pc

And this is in my intune

Was there something wrong i did?

Thanks for your help
PRATIK JADHAV 165 Reputation points Microsoft External Staff Moderator

2025-06-17T15:33:16.67+00:00

Hello @Minh Ngà

It seems like in Microsft Entra Admin Center The first device (with Join type: Microsoft Entra hybrid joined) is the actual Hybrid Joined device, but not managed by Intune (no MDM).

The second device (MDM: Microsoft Intune, but no Join type) is enrolled into Intune, possibly via manual Company Portal login or automatic MDM, but not yet fully Hybrid Joined — or the metadata hasn’t updated yet.

Wait for Sync to Settle,Allow Entra Connect Sync to run again (wait 1–2 hours or manually trigger it).

The Join type in the second record may update to "Microsoft Entra hybrid joined".

After Sync, Keep Only One

Once the Intune-managed record shows correct Join type, keep it.

Then delete the other stale record (the one with no MDM or recent activity).
PRATIK JADHAV 165 Reputation points Microsoft External Staff Moderator

2025-06-18T12:13:30.7133333+00:00

Hello @Minh Ngà

Just following up on my previous comment to see if you had a chance to review it. If the issue has been resolved, it would be great if you could share the solution with the community. Otherwise, feel free to provide more details so we can assist further.
Minh Ngà 0 Reputation points

2025-06-18T12:59:13.1866667+00:00

Hi thank for reply me

It still not show owner of device although in my intune admin center appear owner of device

in my entra admin center just show device name and type is hybrid joined

Base on your experience, can you guide me step by step configure hybrid joined device? I follow ms docs, youtube and get these error - i think

i still dont understand that in my window 10 pro pc that joined local domain and connect account in work or school settings,

after configure hybrid joined device that entra admin dont show owner device or nothing about this device except their join type
Minh Ngà 0 Reputation points

2025-06-18T13:01:08.58+00:00

I think i miss some configure i dont know or dont show in ms docs
PRATIK JADHAV 165 Reputation points Microsoft External Staff Moderator

2025-06-19T15:23:53.1266667+00:00

Hello @Minh Ngà,

Refer this MS Document to Configure Microsoft Entra Join for Managed domains: https://learn.microsoft.com/en-us/entra/identity/devices/how-to-hybrid-join#managed-domains

Refer this MS Document to Configure Microsoft Entra Join for Federated domains:
https://learn.microsoft.com/en-us/entra/identity/devices/how-to-hybrid-join#federated-domains
PRATIK JADHAV 165 Reputation points Microsoft External Staff Moderator

2025-06-20T05:59:43.5566667+00:00

Hello @Minh Ngà

Just following up on my previous comment to see if you had a chance to review it. If the issue has been resolved, it would be great if you could share the solution with the community. Otherwise, feel free to provide more details so we can assist further.

Answer 2

Minh Ngà 0

Hi Guys,

Thanks for reply me.

After all, i finally found the way to fix this for all my device by myself. I send a ticket to MS on Entra Admin Center on 17/06/2025 til today i post this reply no one reply me or call me.

thanks you once again

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Retaining Correct Device Owner When Converting to Hybrid Join

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