DNS records not resolving for domain hosted on Azure DNS

Question

We have a domain "azure.ennie.app" that is delegated to Azure DNS.

We have a public DNS record of "api-dev.azure.ennie.app" - but regardless of a short TTL, the record is not available publicly on the internet when performing nslookup commands or utilising tools like mxtoolbox.

We are really at a loss here and would appreciate any and all help!

Regards,

Dillon

Answer 1

Hello dillon.bailey

I understand that you are experiencing issues with your DNS records not resolving for your domain hosted on Azure DNS, despite adding the records correctly.

I can see that for your domain, I couldn't find the proper name server, which is why you are facing the issue. Please check the screenshot below.

Please try to delegate the correct name servers at your domain registrar's DNS zone and verify that the NS records are properly set up with your domain registrar using with https://www.digwebinterface.com/.

Once delegation is done correctly, you will not encounter resolution issues. It will be resolved properly.

Check the below public document for more understanding.

delegate your domain to Azure DNS

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Hope the above answer helps! Please let us know do you have any further queries.

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Answer 2

Hi Dillon,

You need to add NS records at your domain registrar's (GoDaddy.com) DNS to delegate azure.ennie.app subdomain to your Azure DNS zone.

I checked using nslookup and didn't see the NS records:

You would add NS records to ennie.app similar to below:

azure	3600	IN	NS	ns1-09.azure-dns.com.
azure	3600	IN	NS	ns2-09.azure-dns.net.
azure	3600	IN	NS	ns3-09.azure-dns.org.
azure	3600	IN	NS	ns4-09.azure-dns.info.

In GoDaddy portal you would add each of the four NS records one at a time, similar to below:

Once the above additions take effect the records in your Azure DNS zone will work.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP