Hi,
DIY, please refer the articles mentioned below and fix your issues.
Thanks,
CK
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Hello!
I have a problem with the PC crashing (not a blue screen) during the game. This happens while playing CS2 after entering the Steam overlay. It happens randomly, no dumps are created. The sound freezes for a few seconds, the picture freezes completely, and then the computer does not respond to anything. There is no overheating. All new drivers. During stressful times, nothing crashes and everything works perfectly. There is a critical error Kernel-Power 41 in Event Manager, here are the details:
General:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 14.06.2025 13:56:15
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: Lime
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>10</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2025-06-14T10:56:15.3858375Z" />
<EventRecordID>8122</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Lime</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">16</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">3</Data>
<Data Name="CsEntryScenarioInstanceId">10</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">10</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
<Data Name="WHEABootErrorCount">0</Data>
</EventData>
</Event>
Hi,
DIY, please refer the articles mentioned below and fix your issues.
Thanks,
CK
Hello, I am Henry and I want to share my insight about this issue.Analysis of the Kernel-Power 41 (63) Error
The "Kernel-Power 41" error is a generic log entry that simply means Windows was forced to restart without a clean shutdown. It's a symptom, not the root cause. The most important detail in the Event XML you provided is this line: <Data Name="BugcheckCode">0</Data>
A BugcheckCode of 0 means the operating system did not even have a chance to initiate a Blue Screen of Death (BSOD) or create a memory dump file. This indicates that the problem is not a software crash (like a bad driver), but rather a hardware-level event that caused an instantaneous system hang or power loss.
The fact that this happens during gaming (specifically when triggering the Steam overlay, which causes a sudden change in graphical load) points strongly towards an issue with power delivery under transient load spikes.
For the action plan, you can follow a plan to isolate the fault.
Step 1: BIOS and Software Configuration
Step 2: Hardware Testing (Isolate the faulty component)
If the issue persists after Step 1, it strongly reinforces the theory of a hardware fault, with the PSU being the primary suspect.
Hope this helps you.