Inquiry Regarding AZ-104 Certification Status

Vigneshram 0 Reputation points
2025-06-15T10:53:52.99+00:00

I have completed the AZ-104 exam and secured a passing grade on Friday, May 30. However, I have not yet received my certification in the Microsoft learning portal or via email. Below are the required details for reference. Could assistance be provided regarding this issue? Thank you.

Candidate:Vigneshram S M
Candidate ID:‎<Mod remove PII>
‎Registration ID:<Mod remove PII>

Community Center | Not monitored
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. simo-k 11,305 Reputation points Volunteer Moderator
    2025-06-15T11:27:11.3333333+00:00

    Microsoft Q&A(en-us) does not support Microsoft certifications.
    Please ask questions about Microsoft certifications in the dedicated community below
    Training, Certification, and Program Support Community
     ├ Microsoft Certified Trainer
     └ Microsoft Credentials

    Pearson VUE Support:
     Pearson VUE - Customer Service
     Pearson VUE - Chat

    0 comments No comments

  2. Chiugo Okpala 1,905 Reputation points
    2025-06-15T11:40:38.7733333+00:00

    @Vigneshram welcome to the Microsoft Q&A community.

    Congratulations on passing the AZ-104 exam.

    If your certification hasn’t appeared in the Microsoft Learning portal or via email, I recommend checking the following:

    Certification Dashboard: Sign in to the Microsoft Certification Dashboard and verify if your certification is listed there.

    Email Spam Folder: Sometimes certification emails end up in spam or junk folders, so be sure to check there.

    Microsoft Profile: Ensure that your certification profile details match your Microsoft account information.

    Processing Time: Microsoft typically takes up to 48 hours to process and issue certifications, but delays can occur.

    If you still don’t see your certification, I suggest reaching out to Microsoft Certification Support through this link: Microsoft Certification Support.

    I hope these helps. Let me know if you have any further questions or need additional assistance.

    Also if these answers your query, do click the "Upvote" and click "Accept the answer" of which might be beneficial to other community members reading this thread.

    User's image

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.