Pearson support said my exam result is rejected by hub

Question

I had taken the exam and saw the result immeidatly on the screen (passed), but till now, my result wasn't show up on my profile nor the pearson profile, i can see the status of my exam is "In progress" on pearson page, so i tried to sak the pearson support, and they say it was rejected by hub, what does it means?

Answer 1

It can take 24-48 hours for your results and certification to appear on your Learn profile.
You'll need to wait a while for it to be reflected.
Please check the following.
(Try clearing all your browser cookies, cache and history.)
Score Report
Transcript

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