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Make sure OneDrive starts automatically when you sign in to Windows. Go to Windows Start > Settings > Apps > Startup. Scroll down to Microsoft OneDrive and toggle it ON.
Not Receiving Verification Code via email for Sign-in & Sync (Windows 11) Laptop
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Shakir
10
Reputation points
Hi,
I have a Microsoft account (@hotmail.com) through which i am using Onedrive & Microsoft Teams which are synced with my laptop for a real time files/folders sync.
Recently i enabled password & pin to login to this very same Laptop, earlier it didn’t had any password/pin to login , what I noticed is that after enabling this sign-in password to access laptop ,the MS teams & Onedrive got auto logged out and when i am trying to login , it further attempts to send verification code to my hotmail email account but that’s not happening despite multiple attempts.
Its triggering an email but i am not receiving any email /code, i have checked all blocked emails, junk folder, did basic troubleshooting after reading similar Q&As on verification issues & blogs but could not resolve this.
PS : I can login to onedrive successfully with web version , i was able to use onedrive app on my laptop with real time sync untill last week then its started asking to re-verify my credentials and when i am trying , i am not receiving the verification code on my hotmail account.
Please refer below screenshots.
Please help to fix this issue.
Thanks,
Microsoft 365 and Office | OneDrive | For business | Windows
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N 1,715 Reputation points Microsoft External Staff Moderator2025-06-18T14:31:31.3+00:00 Hi Shakir, I noticed you've created a duplicate post. Just checking in to see if you still need support with your issue. If you've already found a solution, that's great! Otherwise, feel free to let us know how we can assist you further.
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Shakir 10 Reputation points
2025-06-18T15:15:38.3966667+00:00 Hi @Gabriel-N ,
That was not a duplicate, i am facing the same issue in Microsoft teams and OneDrive hence i have created 2 separate post to address the issue.
And i haven't any find any issue solution, it's still the same.
Kindly help to fix this.
Regards,
Shakir
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Gabriel-N 1,715 Reputation points Microsoft External Staff Moderator
2025-06-23T08:22:40.0066667+00:00 Hi Shakir
Apologies for the delayed response. To better assist you, could you kindly provide more details or clarify the specific issue you’re encountering? Any additional context would help me support you more effectively.
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Gabriel-N 1,715 Reputation points Microsoft External Staff Moderator
2025-06-25T12:24:09.88+00:00 Hi Shakir
Is there any update on this thread?
If the issue has been resolved, please mark the helpful replies as answers.
This helps others in the community facing similar problems.
Thanks for your understanding.
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Gabriel-N 1,715 Reputation points Microsoft External Staff Moderator
2025-06-27T00:06:33.8766667+00:00 Hi Shakir
I hope this message finds you well. I am following up to inquire about the current status of the issue. Have you had an opportunity to review the responses provided? Any updates you could share would be greatly appreciated.
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