Mouse and keyboard do not wake Windows 11 from sleep

Question

Windows will not wake from sleep mode with either my mouse or keyboard taps. Have to shutdown using the power button then reboot.

Have looked at lotsa of Win 11 forums and none seem to apply.

Answer 1

If Windows 11 won’t wake from sleep using your keyboard or mouse, but does wake when you use the power button, so you can try this step bellow to test it out :

- Enable Wake Permissions in Device Manager

Even if it used to work, Windows Updates or driver resets may have changed this.

• Press Win + X → choose Device Manager.
• Expand Keyboards → right-click your keyboard → Properties.
  • Go to the Power Management tab.
  • Check "Allow this device to wake the computer."
• Repeat this for Mice and other pointing devices (e.g., your mouse).
• Restart and test sleep/wake again.

-> If there's no Power Management tab, the device may not support waking, or the driver may need updating.

- You can check wake sources

To make sure the system can listen for keyboard/mouse wake commands.

• Open Command Prompt as Administrator and run:

powercfg -devicequery wake_from_any

-> This lists all devices that can wake the system.

• Then continue to run:

powercfg -devicequery wake_armed

-> This lists devices currently allowed to wake the system.

If your mouse or keyboard aren't listed, they're not allowed to wake the device.

To enable, run (replace with the actual device name if needed):

powercfg -deviceenablewake "HID Keyboard Device"
powercfg -deviceenablewake "HID-compliant mouse"

-> You can use powercfg -devicequery all_devices to see exact device names.

- Update Drivers (Especially Chipset & HID Drivers)

Drivers that manage USB input or system power states are often the root issue.

Then follow this steps:

• Open Device Manager.
• Expand Universal Serial Bus controllers, right-click each USB Root Hub → choose Update driver.
• Also update:
  • Keyboards
  • Mice
  • Human Interface Devices
  • System Devices (look for Intel Management Engine Interface or similar — update it!)
• Visit your PC/laptop manufacturer’s website and install the latest chipset drivers.

- Disable USB Selective Suspend (Power Saving Setting)

Windows may cut power to USB ports during sleep, preventing wake-up:

• Open Control Panel → Power Options.
• Click Change plan settings → Change advanced power settings.
• Expand USB settings → USB selective suspend setting → Set to Disabled.
• Also set PCI Express > Link State Power Management to Off.

- Try to disable Fast Startup

Fast Startup can cause strange sleep/wake issues:

• Go to Control Panel > Power Options > Choose what the power buttons do.
• Click Change settings that are currently unavailable.
• Uncheck Turn on fast startup (recommended).
• Save and reboot.

- Check at BIOS settings

Wake-from-USB might be disabled in BIOS/UEFI:

• Reboot and enter BIOS (usually F2, DEL, or ESC during startup).
• Look for:
  • Advanced > USB Configuration
  • Power Management > Wake from USB/PS2
• Make sure USB Wake Support is enabled.