user cannot access to resource after add them in IAM with role owner

Question

Refer Subscription ID: b62bff4-926b-4410-b8b4-1f08c8597425

I add user: ******@vstecs.co.th as role owner in Access control (IAM).

unfortunately, user ******@vstecs.co.th cannot access the resource with got the error as below photo.

pls. support to solve issue.

Answer 1

Hello @Winitr (MIS) Montewan

Based on the description you have added the user as owner in IAM. but unfortunately, the user cannot access the resource and got error as shown in the screenshot

Verify the role assignment is the user has listed in owner list. Sometimes role assignment will take 10 minutes to effect. If the assignment was just made, wait a few minutes and ask the user to sign out and sign in again.

Make sure the user is logging in to the correct Microsoft Entra ID tenant. If your organization has multiple tenants, verify that the user is in the same directory as the subscription.

Ensure there are no policies blocking access for this user like Conditional access policy

Sometimes cached credentials cause issues. Ask the user to try accessing the portal from an incognito/private window. Ensure the subscription is active and not disabled or in a suspended state

Please follow the steps above and let me know which step resolves the issue or if you need further assistance please click "Comment".

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it.

Answer 2

Dear support

your information is not useful.

I found issue that from cause Assignment type with Eligible (Recommended) level.

Thank you.

Answer 3

Hi @Winitr (MIS) Montewan

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this!

Issue: user cannot access to resource after add them in IAM with role owner

Solution:
Issue resolved by @Winitr (MIS) Montewan

The issue that from cause Assignment type with Eligible (Recommended) level. after assign the role issue got fixed.

If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information. Thank you again for your time and patience throughout this issue.