Unable to create Synapse Workspace

Question

Good evening, when creating a Synapse Workspace, I receive the following error:

Reached the maximum number of Synapse workspaces allowed for this subscription. Please contact Microsoft support to request an exception. Subscription: 93f3886f-38fa-4a9a-91d5-f53135cc2067. Subscription offer type: PayAsYouGo_2014-09-01. Current maximum: 2.

My first question is why the current maximum was set to 2 (I do in fact have two workspaces).

The second question concerns the Support Request process. I reach the form, and at the point where I try to enter the new quota, the field only accepts values between 200 (minimum) and 251 (maximum). No matter what value I enter, I get an error. Please note that my current limit is 250, as I can see in the support form. Thank you very much!

Answer 1

@Panagiotis Sykas

Thanks for your detailed explanation.

The reason you're seeing the message about reaching the maximum number of Synapse Workspaces is that your current subscription type (PayAsYouGo_2014-09-01) has a default limit of 2 Synapse Workspaces. This is a platform-level restriction set by Azure to manage resource usage by default, and it can be increased upon request.

For more details, please refer: Azure subscription and service limits, quotas, and constraints

Regarding the Support Request form issue: The field you're referring to (which only accepts values between 200 and 251) is likely related to another quota metric (e.g., total vCores or another internal limit), not the number of Synapse Workspaces. Unfortunately, the workspace limit isn’t always directly configurable through that number field.

For Quota increase:

To request a quota increase, go to the portal and file a support issue. In the support issue, request an increase in your quota for the region into which you want to deploy.

• Go ahead and submit a Quota Increase Support Request from the Azure portal.
• Select Issue type as Quota and Service as Azure Synapse Analytics.
• In the description field, clearly mention that you’re requesting to increase the number of Synapse Workspaces from 2 to a higher number (e.g., 3).
• If the form forces you to enter a numeric quota in the 200–251 range, just enter the lowest allowed (e.g., 200) but clarify your actual request in the description.

For more details, please refer: Resolve errors for resource quotas

I hope this information helps. Please do let us know if you have any further queries.

Kindly consider upvoting the comment if the information provided is helpful. This can assist other community members in resolving similar issues.

Thank you.