Unable to see saved passwords in Wallet

Lawrence Long 0 Reputation points
2025-06-19T23:09:37.09+00:00

When I open Passwords in Microsoft Wallet and try to see a saved password, a dialog box pops up and asked me to enter my Microsoft password. When I enter my password, another dialog box pops up and states I have the wrong username or password. There is no screen for username, and I am using the correct password. I have tried to change my password but am still unable to log in to see my saved passwords.

Microsoft Edge | Microsoft Edge development
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. G225 - MVP 2009-2020 240 Reputation points Volunteer Moderator
    2025-06-24T06:33:44.3+00:00

    Clear the browser cache and reconnect.

    Try using private browsing or a different browser.

    Check if there are multiple connected Microsoft accounts that could cause a conflict.

    Test from another device.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.