Not getting Verification Code

Question

My pin is no longer available due to a change to the security settings on this device. I click setup my pin and then press send code to my email but I am not receiving a verification code.

Answer 1

Dear Dakota,

Here are some straight answers to why you might not be receiving a verification code to reset your Windows 11 PIN and how to resolve it.

Check the Obvious First

Before proceeding with more complex solutions, ensure you've covered these basics:

• Check your Junk or Spam Folder: The email with the verification code might have been automatically filtered.
• Ensure You're Using the Correct Email Address: Double-check that the email address displayed on the verification screen is the one you currently have access to and that there are no typos.
• Wait a Few Minutes: Sometimes there can be a delay in the delivery of the code.

Best Regards,