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Hi Team,
I have scheduled the MS-102 exam which will take at June 22, 2025, but I couldn't find it in the PearsonVUE Dashboard now.
I have conacted with OnVUE Supports, they told me that I have two accounts(MS0********* and MS1*********) which registered with the same email address: *****@outlook.com and told me to contact with Microsoft to merge the two accounts. Please help me merge the two accounts to MS0********* and fix the issue ASAP, so that I can take the exam normally, thanks!
[PII removed by mod]
Hi.
Please check if you can access the correct account through your avatar on the top right corner > Profile > Credentials > Certifications and selecting your exam.
Also, please note that Microsoft certifications is currently not supported in Q&A forums, and staff in Q&A won't be able to answer questions regarding Microsoft certification exams. You may post a question in Microsoft Training Support Community.