Sysprep fails on Windows 10 Pro with 0x80073cf2 error — Microsoft.People / BingSearch package

Rohith mani varma Chinda 10 Reputation points
2025-06-20T10:32:33.9733333+00:00

Hello, I’m preparing a Windows 10 Pro VM and trying to sysprep with Generalize option.

Even after removing unnecessary apps, I always get this error:

SYSPRP Package Microsoft.BingSearch_1.1.33.0_x64__8wekyb3d8bbwe was installed for a user but not provisioned for all users

SYSPRP Failed to remove apps for the current user: 0x80073cf2

Things I’ve tried:

Get-AppxProvisionedPackage -Online | Remove-AppxProvisionedPackage -Online

Get-AppxPackage -AllUsers | Remove-AppxPackage -AllUsers

Get-CimInstance -ClassName Win32_UserProfile

HKLM\Software\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications

Restarted machine.

But still, sysprep fails with the same error related to:

Microsoft.People

Microsoft.BingSearch

MicrosoftWindows.CrossDevice

Prepare a sysprep image without breaking Microsoft Store and Xbox Apps

I’m using Windows 10 Pro

Windows for business | Windows Client for IT Pros | User experience | Other
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