Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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The user is having E5 license and when he opens the outlook in Azure pooled vdi , it seems to be working fine but when the user opens the word or excel, he is facing "office cant be activated as it doesnt meet the requirements for running on remote deskto
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Iswariya G01
0
Reputation points
The user is having E5 license and when he opens the outlook in Azure pooled vdi , it seems to be working fine but when the user opens the word or excel, he is facing "office cant be activated as it doesnt meet the requirements for running on remote desktop services" and its intermittent. When the user logs off and connect back again, its working .
Azure Virtual Desktop
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Siva Pavuluri 490 Reputation points Microsoft External Staff Moderator2025-06-23T02:01:41.8+00:00 Hi Iswariya G01,
I understand your concern about encountering errors when opening Office 365 apps, which appear resolved after signing back in.
colud you please check the shared computer activation is enabled or not
Here are two ways that you can check whether shared computer activation is enabled on the computer that has Microsoft 365 Apps installed.- Open any Office program, such as Word. Go to File > Account > About Word (or whatever the name of the app is). On the second line from the top, underneath the MSO version number, you should see Shared Computer Activation, instead of a Product ID, like in the following screenshot.
- Use Registry Editor, and go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration. There should be a value for SharedComputerLicensing with a setting of 1.
if not enabled to enable shared computer activation during the initial installation of Microsoft 365 Apps, you can instruct the Office Deployment Tool to do so during installation.
- When you're using the Office Customization Tool at config.office.com or the wizard built into Microsoft Configuration Manager, make sure that you enable the option Shared Computer in the Product activation section.
- When you're crafting the configuration file manually, make sure to include the following line: XMLCopy
<Property Name="SharedComputerLicensing" Value="1" />
If Microsoft 365 Apps is already installed and you want to enable shared computer activation, there are three options to choose from. A reinstallation isn't required. The device must be rebooted in order to apply the change.
Please refer the document for more information:
https://learn.microsoft.com/en-us/microsoft-365-apps/licensing-activation/overview-shared-computer-activation
https://learn.microsoft.com/en-us/microsoft-365-apps/licensing-activation/troubleshoot-shared-computer-activation?source=recommendationshttps://learn.microsoft.com/en-us/office/troubleshoot/activation/shared-computer-activation
If the answer is helpful, please click "Accept Answer" and "Upvote it" as it can be helpful to others in the community.Thank You.
- Open any Office program, such as Word. Go to File > Account > About Word (or whatever the name of the app is). On the second line from the top, underneath the MSO version number, you should see Shared Computer Activation, instead of a Product ID, like in the following screenshot.
-
Siva Pavuluri 490 Reputation points Microsoft External Staff Moderator
2025-06-24T02:00:45.73+00:00 Hi Iswariya G01,
Just checking in to see if you have got a chance to see my response to your question in resolving the issue.
If it was helpful, please click "Upvote" on this post to let us know.
Thank You.
-
Siva Pavuluri 490 Reputation points Microsoft External Staff Moderator
2025-06-25T00:48:21.5333333+00:00 Hi Iswariya G01,
Just checking in to see if you have got a chance to see my response to your question in resolving the issue.
If it was helpful, please click "Upvote" on this post to let us know.
Thank You.
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