Tenant has been blocked due to inactivity - New Account

Question

Tenant has been blocked due to inactivity - New Account

Khaled Goweily 0

I have a Microsoft account and just signed up for the Azure cloud free trial. After providing all the information about name, debit card etc.. I am getting the following message !!

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 97dcb864-0d98-40fd-afee-c2e8c5fa3300 Correlation ID: 4cf32ecb-44e8-404f-a1a7-7ef49586f556 Timestamp: 2025-06-20 15:36:15Z

Akpesiri Ogbebor 2,530 Reputation points

2025-06-21T19:35:08.77+00:00

Hello @Khaled Goweily

Thanks for contacting MS Q&A. I will be able to help you with resolving your issues.

Kindly confirm if the email you used to sign up has been used for another/part of another tenant.

If you have the tenant ID of the newly created tenant, kindly try portal.azure.com/tenanted. Confirm if you encounter any errors.

Siri
Navya 20,730 Reputation points Microsoft External Staff Moderator

2025-06-24T14:20:15.0566667+00:00

Hi Khaled Goweily

Following up to see if the below answer was helpful. Please remember to "Accept Answer" if answer helped you. This will help us as well as others in the community who might be researching similar questions. if you have any further query do let us know.
Navya 20,730 Reputation points Microsoft External Staff Moderator

2025-06-25T14:54:03.04+00:00

Hi Khaled Goweily

Is there anything else I can help you with regarding this issue? If you still need further help, please feel free to let me know. If your question has been solved, then you can click "Accept Answer", which may help members with similar questions find the answer easily.

1 answer

Your answer

Akpesiri Ogbebor 2,530 Reputation points

2025-06-21T19:35:08.77+00:00

Hello @Khaled Goweily

Thanks for contacting MS Q&A. I will be able to help you with resolving your issues.

Kindly confirm if the email you used to sign up has been used for another/part of another tenant.

If you have the tenant ID of the newly created tenant, kindly try portal.azure.com/tenanted. Confirm if you encounter any errors.

Siri
Navya 20,730 Reputation points Microsoft External Staff Moderator

2025-06-24T14:20:15.0566667+00:00

Hi Khaled Goweily

Following up to see if the below answer was helpful. Please remember to "Accept Answer" if answer helped you. This will help us as well as others in the community who might be researching similar questions. if you have any further query do let us know.
Navya 20,730 Reputation points Microsoft External Staff Moderator

2025-06-25T14:54:03.04+00:00

Hi Khaled Goweily

Is there anything else I can help you with regarding this issue? If you still need further help, please feel free to let me know. If your question has been solved, then you can click "Accept Answer", which may help members with similar questions find the answer easily.

Answer 1

Hi Khaled Goweily

I understand that you have created an Azure free trial, but you're now encountering the following error: AADSTS5000225: This tenant has been blocked due to inactivity.

If the tenant has been blocked for less than 20 days, it can be unblocked. However, after 20 days, the tenant is permanently deleted and cannot be recovered.

Since this appears to be a new tenant created for testing purposes, and likely has no resources, the best approach is to create a new tenant for continued testing.

You can follow this Quick Start guide to create a new tenant: Create a new tenant – Microsoft Entra

Hope this helps. Do let us know if you any further queries.

Please remember to "Accept Answer" if answer helped you. This will help us as well as others in the community who might be researching similar questions.

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Tenant has been blocked due to inactivity - New Account

1 answer

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