Unable to access Azure Student Benefits

Question

Unable to access Azure Student Benefits

DHill05 0

Hi, I am unable to access Azure student benefits. I receive the message that "This email account has already been used for verification this year. If you think this is an error, please contact support." but when I access azure I still do not have any student credits and cannot setup anything without been prompted to setup a pay as you go subscription.

Naveena Patlolla 4,005 Reputation points Microsoft External Staff Moderator

2025-06-23T04:58:52.68+00:00

Hi DHill05
Just checking in to see if the below answer provided by @Abiola Akinbade helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know
Srinivasa Reddy Jaggavarapu 1,560 Reputation points Microsoft External Staff Moderator

2025-06-24T17:48:54.5466667+00:00

Hi DHill05,

Just checking in to see if the below answer provided by @Abiola Akinbade helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know

1 answer

Your answer

Naveena Patlolla 4,005 Reputation points Microsoft External Staff Moderator

2025-06-23T04:58:52.68+00:00

Hi DHill05
Just checking in to see if the below answer provided by @Abiola Akinbade helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know
Srinivasa Reddy Jaggavarapu 1,560 Reputation points Microsoft External Staff Moderator

2025-06-24T17:48:54.5466667+00:00

Hi DHill05,

Just checking in to see if the below answer provided by @Abiola Akinbade helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know

Answer 1

Abiola Akinbade 29,645 Volunteer Moderator

Hello DHill05,

Thanks for your question.

The error says you already have used that email this year to retreive the benefits.

These are the requirements for the offer

If you are sure you havent, I would recommend calling support here:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

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Unable to access Azure Student Benefits

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