Why affordable regions are not allowed in my subscription plan ?

Question

Hello, I am trying to use Microsoft's sponsorship of $5000 credits to create a Azure db for PostgreSQL flexible server. But when I choose East US (the most affordable server) I am not allowed to create the resource. Why is this happening ? If you have provided the credits then let us use the right and affordable resources.

If I forcefully try to create the database server, then it fails at the final stage. Other regions are like 2 times or 4 times of the most affordable rehions.

Answer 1

Hello Parimal Shah,

Thanks for your question

Even though you have Azure credits, there are still subscription-level and regional restrictions based on your offer type. Sometimes Microsoft will place restrictions for certain regions/subscription types due to capacity restraints.

Use the Azure CLI to check what SKUs are available to you in each region:

az postgres flexible-server list-skus --location eastus

What you can do is request access using a request, and they will respond to your request (they may or may not grant you access).

To contact support as requested, you need a billing ticket

I can guide you on how you will reach them. Do note that billing requests are free 

I will guide you on how to create a billing ticket below:

1. Go to the support page and click Create a support request. Like in the screenshot

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview

3. On the right hand pane you will see a describe your issue. It will initially attempt to help use the assistant to help resolve. Type billing in the box and select billing then click next this will bring your subscription which you select. It will load up some items, scroll down to the “help+support” part and click create create a support request

Clicking this will take you to the support page.

After filling the first page it will try to recommend solutions for you, which since you want a support request and need assistance, do not click any. Instead wait a bit.

Then you can describe your issue and get assistance

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

Answer 2

Hello Parimal Shah,

Grettings!!

In addition to the Abiola Akinbade.

Azure Program offerings (Azure Pass, Imagine, Azure for Students, MPN, BizSpark, BizSpark Plus, Microsoft for Startups / Sponsorship Offers, Microsoft Developer Network(MSDN) / Visual Studio Subscriptions) have access to a limited set of regions.

If your subscription is part of above offerings and you require access to any of the listed regions, submit an access request. Alternatively, you might opt for an alternate region:

Australia Central, Australia Central 2, Australia SouthEast, Brazil SouthEast, Canada East, China East, China North, China North 2, France South, Germany North, Japan West, Jio India Central, Jio India West, Korea South, Norway West, South Africa West, South India, Switzerland West, UAE Central, UK West, US DoD Central, US DoD East, US Gov Arizona, US Gov Texas, West Central US, West India.

For more information, please refer the document: Azure Program regions.

Your subscription might not have access to create a server in the selected region. To resolve this issue, file a support request to access a region.

Please refer the similar thread, it might help: https://learn.microsoft.com/en-us/answers/questions/2145463/create-postgres-error-subscription-x-is-not-allowe

Hope this helps. Do let us know if you any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.