new user unable to access azure devops

Elin Flashman-onms 0 Reputation points
2025-06-25T01:23:45.5433333+00:00

Setup user on Azure that has a visual studio subscription. email on Microsoft tenant works fine, but unable to add the Synectic organization access to their account.
See screenshot.

Azure DevOps
{count} votes

1 answer

Sort by: Most helpful
  1. Durga Reshma Malthi 11,590 Reputation points Microsoft External Staff Moderator
    2025-06-25T07:09:03.5033333+00:00

    Hi Elin Flashman-onms

    Could you please link the Microsoft Entra ID to Azure DevOps by navigating to Azure DevOps -> Organization Settings -> Microsoft Entra ID.

    User's image

    And then try adding the user and let me know the update.

    FYI: We have seen similar issues posted in developer community.

    https://developercommunity.visualstudio.com/t/TF400813---401---Uh-oh-you-do-not-have/10927034?sort=active

    https://developercommunity.visualstudio.com/t/Unable-to-invite-new-users-to-azure-devo/10927325?q=Invitation%3A+401

    Hope this helps!

    Please Let me know if you have any queries.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.