Cannot Access Azure Portal Due to MFA – No Authenticator or Backup Available

manosh n 1 Reputation point
2025-06-25T17:00:00.8966667+00:00

Hello,

I am unable to access the Azure Portal (https://portal.azure.com) using my Microsoft account: [Mod Removed - PII]

The issue is:

  • I can successfully sign in to Microsoft services like learn.microsoft.com and account.microsoft.com
  • But when I go to portal.azure.com, it asks for Multi-Factor Authentication (MFA)
  • I no longer have access to my Microsoft Authenticator app or any backup MFA method
  • There is no “sign in another way” option on the MFA prompt

I’m currently locked out and unable to proceed. I need help resetting or removing the MFA requirement so I can access Azure Portal again.

Please let me know if identity verification or further information is needed.

Thank you,

Manosh N

[Mod Removed - PII]

Microsoft Security Microsoft Authenticator
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