synchronization of roaming profiles

Question

There is the following problem: when synchronizing roaming profiles in the domain, deleted files are not synchronized. This problem is observed in 2 enterprises, where:

• Identical group policies are used, but the point is hardly in them, because disabling them did not fix the situation.
• Domain controller on Windows 2019 core.
• User computers on Windows 10 pro.
• AD Services and GPO on Windows server 2019.
• Roaming user profiles are stored on the NAS / Win2019 server (at different enterprises).
• On average, roaming profiles weigh 5-15 gigs.

At the moment, the situation looks like this: when logoff, all files are synchronized, except for the deleted ones (they are not deleted from the roaming profile on the server), when logging in on users' computers, deleted in the previous session files are restored to their original locations (logically, if they were not removed from the roaming profile directory on the server during synchronization).

The problem is observed with all users whose profiles weigh at least a little.

Everything is deleted on a clean test profile. (Perhaps because it weighs very little). In the near future I will try to fill it with something and test it additionally - I will unsubscribe based on the results.

However, there are no user profile service errors in the event log.

Nothing has changed in the rights to the directories of the roaming profiles and the rights set by the system when creating the roaming profile directory remain - full access for everyone.

If you delete the directory of the roaming profile from the server, the next time you log in, it will be created again and synchronized with the local profile. Re-creating the directory does not solve the problem.

Answer 1

Hi,
1.Verify that the user profile can be synchronized when you log off and loaded correctly when you logon the system. Kindly confirm if any error message related to the user profile.

2.Please check whether or not users are using mandatory user profile. Right-click the file NTuser and make sure that the extension is .dat but not .man.

3.Is there any other roles installed on the server? Per searching, there are similar issue occurred when users remoting to the server and was resolved by disabling following GPO:
Computer Configuration > Policies > Administrative Templates > System > User Profiles
Prevent Roaming Profile changes from propagating to the server

4.Since event logs did not track much info, you could follow step 3 and 4 for trace logs related to roaming profile.
Troubleshoot user profiles with events
https://learn.microsoft.com/en-us/windows-server/storage/folder-redirection/troubleshoot-user-profiles-events

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Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny

Answer 2

I tried this, but what ever files that are moved and or deleted are there when user logs back on, and the files they moved are in the new location, thus now they have two copies of the files... It only happens with one user account.

I changed is roaming profile drive to .old and it created a new one.. same issues.