Share via

Surface Pen drivers not found

Anonymous
2023-12-04T15:00:05+00:00

Hi all

I connect with bluetooth my surface pen (without clip) to my sutface laptop Go 2.

On devices manager i see drivers are not install and windows update doesn't found it

Have any idea?

Surface | Surface Laptop | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-12-04T21:26:30+00:00

    Hi MARIO R3112I,

    Thank you for posting in Microsoft Community.

    Based on the description you posted, it seems that you have an issue with Surface laptop Go 2 wherein You tried to connect the Surface pen with no clip, and it did not connect. This may be caused by the capability issue on the pen to the device.

    Just to set you an expectation, we checked the specification on the device. The Surface Laptop Go 2 does not support Pen input. Because it does not have a touch screen that can detect pen input. This device design to be elegant, low-cost laptop that doesn't compromise on performance with the materials, capabilities, features, and price to meet the high standards we’ve established as Surface, while also meeting the needs of a new group of potential customers.

    You can also check this link for the pen compatibility and Surface laptop Go 2 Tech specs.

    I hope this information will help you a lot. Let me know if you got the help you need by clicking Yes or No.

    Kind regards,

    Christopher.

    Was this answer helpful?

    0 comments