product key

Sean LaFever 21 Reputation points
2021-01-13T18:21:57.027+00:00

purchased a new product key. my computer is saying that mine will expire soon and keeps prompting me to enter in my new key. i purchased a new one but upon entering it, it tells me this "The product key you entered didnt work. Check the product key and try again, or enter a different one. "

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dave Patrick 426.2K Reputation points MVP
    2021-01-13T20:06:00.353+00:00

    Yes, that is the problem. You'll need to clean install it again but make sure to choose Home edition. Unfortunately downgrading the edition from Pro to Home isn't possible.

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  1. Dave Patrick 426.2K Reputation points MVP
    2021-01-13T18:55:46.047+00:00

    I'd check the installed edition of windows lines up with the product key edition.

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  2. Mico Mi 1,921 Reputation points
    2021-01-14T03:19:11.587+00:00

    Hi,
    Agreed with DSPatrick, the product key for win 10 home cannot be used for pro.
    So you need to backup all your data and reinstall your windows as home version.
    Here are some docs about win10 clean install:
    https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587
    https://www.windowscentral.com/how-do-clean-installation-windows-10

    Thanks for your time!
    Best Regards,
    Mico Mi

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