SharePoint 2019 - Open in Explorer - This Folder is empty

Question

SharePoint 2019 - Open in Explorer - This Folder is empty

Fizgig Drop 1

SharePoint 2019 on premise.

I am unable to view the files in a library when I click "Open in Explorer". I've tried on a range of different libraries. The documents library has one document that is 10 letters long. The masterpage library shows empty. The style library has 28 documents that SharePoint placed in there. I cannot see anything.

-I am the SCA, so permissions should not be an issue
-The documents in libraries do not have long names
-There are no librarys with more than 50 documents.

What is the problem? I was also getting prompted to download onedrive. I tried that and unless I sync the folder nothing shows up, and the masterpage library does not appear for download.

Fizgig Drop 1 Reputation point

2021-01-13T19:46:52.853+00:00

There is no option in the tags for SharePoint 2019 On Prem
Emily Du-MSFT 51,846 Reputation points Microsoft External Staff

2021-01-18T01:43:13.837+00:00

@Fizgig Drop
I'm checking how the things are going on about this issue. Whether the answer helps you?

You can accept the answer if it helps.

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Emily Du-MSFT 51,846 Reputation points Microsoft External Staff

2021-01-22T02:11:53.023+00:00

@Fizgig Drop
Is there any progress on this issue?

If you find any answers helpful to you, please remember to accept them as answers.

It will help others who meet the similar question in this forum.

Thank you for your understanding.

If an Answer is helpful, please click "Accept Answer" and upvote it.

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Fizgig Drop 1 Reputation point

2021-01-13T19:46:52.853+00:00

There is no option in the tags for SharePoint 2019 On Prem
Emily Du-MSFT 51,846 Reputation points Microsoft External Staff

2021-01-18T01:43:13.837+00:00

@Fizgig Drop
I'm checking how the things are going on about this issue. Whether the answer helps you?

You can accept the answer if it helps.

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Emily Du-MSFT 51,846 Reputation points Microsoft External Staff

2021-01-22T02:11:53.023+00:00

@Fizgig Drop
Is there any progress on this issue?

If you find any answers helpful to you, please remember to accept them as answers.

It will help others who meet the similar question in this forum.

Thank you for your understanding.

If an Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

@Fizgig Drop

Please follow below tips to troubleshoot the issue.

1.Go to server manager -> Add roles and features -> Install the WebDAV Redirector feature -> Restart the server. Then go to windows services -> Start the “WebClient” service.
2.Make sure that there is no special character in the file names.
3.Try to use another user account to open documents in the explorer.

If an Answer is helpful, please click "Accept Answer" and upvote it.
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SharePoint 2019 - Open in Explorer - This Folder is empty

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