Unable to complete due to service connection error - Azure AD

Question

I was follwing the steps in the title "Add an allow list" in https://learn.microsoft.com/en-us/azure/active-directory/external-identities/allow-deny-list As listed in steps

1.Sign in to the Azure portal.

2.Select Azure Active Directory > Users > User settings.

3.Under External users, select Manage external collaboration settings.

I cannot perform the 3rd step, An error pops up like this

Answer 1

Since jan 3 -2022

Can not open Azure AD, users. I get message - Unable to complete due to service connection error. Please try again later.

Same message on all browsers, I have a different machine on the same network that works fine.

I clears all cache, reset Edge to defaults. Problem still happening.Any suggestions?

Answer 2

@Nithin Thomas Mathew
Thank you for your post!

Can you try refreshing your browser to see if that works, or even restarting your browser? I was able to follow the documentation steps for "Add an allow list" using Edge and didn't have any issues.

If you have any other questions or are still facing service connectivity issues, please let me know.
Thank you for your time and patience throughout this issue.

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Answer 3

I have the same problem but the solution to restart the browser or use another browser does not work. I also tried to create a new acc using another email-address but getting the same problem.